What are the responsibilities and job description for the Customer Service Supervisor position at Lincoln Federal Savings Bank?
At Lincoln Federal Savings Bank, we're not just about banking; we're about building careers. Join our team and discover a dynamic work environment where your talents are valued, and opportunities for growth are abundant. Whether you're passionate about customer service, finance, technology, or operations, we offer a range of career paths to suit your interests and expertise. With a commitment to fostering a supportive culture and investing in our employees' development, Lincoln Federal Savings Bank is the place where you can thrive professionally. Join us in shaping the future of banking while advancing your career.
The Customer Service Supervisor actively coaches, leads and motivates employees, guiding them to effectively identify the financial needs of our customers while also expanding the branch’s customer base and branch profitability. Our Customer Service Supervisors build meaningful relationships with the people they serve, learning customers’ goals and needs, and making product and service recommendations. Customer Service Supervisors are empowered to effect real change at work, in personal lives and in the community.
Education/Qualifications/Skills/Abilities:
- Bachelor’s Degree or equivalent work experience required.
- Minimum 3 years of banking experience and/or retail management experience preferred.
- Ability to proactively solicit new business.
- Excellent interpersonal, verbal, and written communication skills.
- Strong background in sales and sales management practices.
- Ability to manage multiple tasks/projects and deadlines simultaneously.
- Ability to resolve complex problems with minimal guidance.
- Ability to coordinate the care and maintenance of the office facility.
Lincoln Federal Savings Bank is an Equal Opportunity Employer.
Salary : $41,120 - $56,029