What are the responsibilities and job description for the Optometric Floater position at Lincoln Eye Center?
Overview
We are seeking a dependable and adaptable Optometric Floater to support our team across both front desk and clinical areas. This position will assist with daily administrative responsibilities, including patient check-in, scheduling, phones, and other front office duties, while also providing support with pretesting and other clinical tasks as needed.
The ideal candidate is organized, dependable, and comfortable working in a fast-paced environment. This individual should be willing to learn, able to transition easily between responsibilities, and committed to providing professional, friendly, and efficient patient care.
Responsibilities
- Greet patients and provide friendly, professional customer service
- Assist with patient check-in and check-out
- Answer phones and assist with scheduling appointments
- Verify and update patient demographic and insurance information
- Assist with paperwork and other front desk administrative duties
- Perform pretesting and assist with other clinical duties as needed
- Operate and maintain familiarity with basic ophthalmic diagnostic equipment after appropriate training
- Keep patient areas and workspaces clean, organized, and prepared for the day
- Communicate effectively with doctors and other team members to ensure an efficient patient flow
- Assist other areas of the practice as needed
- Follow all practice policies and procedures, including patient privacy and confidentiality requirements
- Maintain a professional, positive, and team-oriented attitude
- Participate in training and learn additional responsibilities as needed
Skills
- Strong knowledge of HIPAA regulations and maintaining patient confidentiality in all interactions preferred
- Experience with intake processes and basic ophthalmic examinations preferred
- Proficiency in operating medical equipment such as tonometers, A-scan devices, and ophthalmic diagnostic imaging tools preferred
- Familiarity with electronic health records (EHR/Epic) management for accurate documentation preferred
- Understanding of medical terminology related to ophthalmology and physiology of the eye preferred
- Ability to perform direct patient care with professionalism, empathy, and attention to detail
- Knowledge of clinical confidentiality policies to ensure compliance during all procedures
- Strong communication skills to effectively interact with patients and team members in a fast-paced environment
This role offers an exciting opportunity to grow your skills in both optometry and medical office operations while making a meaningful difference in patients’ lives. We are committed to fostering a supportive environment where your contributions are valued as we work together to provide outstanding eye care.
Expected hours: 20.0 – 32.0 per week
Benefits:
- 401(k)
Work Location: In person