Shelter Advocate

EMERGENCY SHELTER ADVOCATE

On-site

Lincoln County, North Carolina, United States

Contract Position $15 hourly

Includes nights, days, weekdays and weekends dependent on preferred schedule available.

Must be able to pass a drug screen and background check

Amy’s House is a mission-driven nonprofit organization dedicated to providing trauma-informed advocacy, support services, and community resources to individuals and families impacted by crisis, violence, and trauma. We are committed to ethical service delivery, survivor empowerment, and compliance with grant-funded program standards.

Amy’s House is seeking a compassionate and professional Advocate to provide survivor-centered advocacy, crisis intervention, emotional support, and resource coordination services. The Advocate will support clients through trauma-informed and empowerment-based practices while maintaining confidentiality, professionalism, and compliance with organizational and grant requirements.

This is a contract position compensated at $15.00 per hour. Continued engagement is contingent upon satisfactory job performance, adherence to agency policies, professionalism, and organizational needs.

• Provide direct advocacy and crisis support services
• Handle crisis calls for emergency shelter and assist with resource navigation
• Maintain accurate and confidential client documentation
• Assist with client intake and discharge
• Maintain facility safety and cleanliness standards
• Actively work with survivors daily as a emotional resource and personal guidance link between case managers.
• Participate in outreach and prevention activities as assigned
• Maintain compliance with confidentiality standards, ethical practices, and grant requirements
• Collaborate professionally with staff
• Participate in required trainings and meetings
• Assist with maintenance and organization of incoming and outgoing donations.
• Reconciliation of inventory products

• High school diploma or equivalent required
• Experience in advocacy, human services, victim services, behavioral health, or related field preferred
• Knowledge of trauma-informed care and crisis intervention preferred
• Strong communication and organizational skills
• Ability to maintain professional boundaries and confidentiality
• Ability to work effectively with diverse populations

• Experience working in domestic violence, sexual assault, human trafficking, homelessness, or crisis response services
• Knowledge of community resources and support systems
• Relevant advocacy or victim service training preferred

Amy’s House is committed to fostering an inclusive and equitable environment for clients, staff, and community partners. Applicants from diverse backgrounds are encouraged to apply.

• Crisis Intervention
• Advocacy
• Case Management
• Trauma-Informed Care
• Community Outreach
• Documentation
• Client Support
• Confidentiality
• Human Services
• Communication