What are the responsibilities and job description for the Zoo Lights Team Member (Seasonal) position at Lincoln Children's Zoo?
At Lincoln Children’s Zoo, our mission is to enrich lives through interaction with living things. We provide impactful experiences for more than 400,000 guests per year and care for hundreds of creatures! We foster a love of the natural world through camps and programs and help families make memories by producing special events and experiences throughout the year.
As a team, we are serious about using our Core Values to guide our actions:
1. We are there for each other.
2. We generate enthusiasm.
3. We are humble.
4. We go above and beyond.
Job Overview
Join our vibrant team as a Seasonal Zoo Lights Team Member and be part of creating magical holiday experiences for visitors! This energetic role involves assisting with gate operations, managing hot chocolate and food stands, bartending, merchandise sales, and taking guest photos. If you love working outdoors, enjoy engaging with visitors, and have a passion for festive events, this is the perfect opportunity to shine!
Applicants must be 19 years of age or older to bartend. Some beverage positions may also receive tips.
As a Seasonal Zoo Lights Team Member, you may be cross trained in all services. Employees must be well-rounded in all guest services aspects as the needs of the Zoo Lights Team change from day to day and Operations Managers may assign or reassign shift areas and duties based upon those needs.
Job Duties:
- Make guests feel welcome by creating outstanding experiences they will remember. Therefore, being proactive and able to provide superior guest service is a must.
- Cheerfully welcome every guest to the Zoo
- Engage with guests by thoughtfully answering questions
- Ensure prompt, efficient, and friendly service at all times
- Represent the tradition of Lincoln Children’s Zoo
- Maintain cleanliness and appearance of Zoo
- Manage hot cocoa and food sales
- Bartending
- Perform cashiering duties
- Taking photos for Guests
- Other duties as assigned
Physical Demands and Environmental Conditions:
Work is done both inside and outside, and Team Member will be exposed to outdoor conditions and inclement weather. Work can be highly physical. Daily work includes preparing food, cleaning, gift shop sales and merchandise organizing/restocking, and most importantly, proactively interacting with guests. Must be able to sustain strenuous physical labor for 4-6 hours per day, lift 15-30lbs frequently, and 30-50lbs occasionally. Must be able to lift heavy loads sometimes weighing more than 50 pounds. The noise level in the work environment is usually moderate.
Qualifications Required:
- Must possess a valid driver’s license
- Must be at least 19 years of age
- Willing to work varying shifts
- Able to lift 30-50 pounds
- Willing to work outdoors in a semi-heated location
- Strong work ethic and a positive attitude
- Strong communication and problem-solving skills
Pay: $16.00 per hour
Expected hours: 10.0 – 30.0 per week
Benefits:
- Flexible schedule
Work Location: In person
Salary : $16