Social Practitioner

The Social Practitioner (Generalist) works under the Supervision of the PSR Program Manager. This person will engage members in Clubhouse activities including: the work ordered day; the development and achievement of members’ goals; and linkage and coordination with community resources. Social Practitioners utilize the Clubhouse Standards as a best practice and follow the strengths-based and person centered models to facilitate member engagement.

Essential Duties and Responsibilities include, but may not be limited to the following:

• Completes all required trainings within the established timeframes.
• Reports to work on time as scheduled and at the location assigned.
• Ensures member engagement with all Clubhouse opportunities including; the Work Ordered Day, Employment, Education, Outreach, Social Activities, Wellness initiatives and Decision Making.
• Assists members in the development, evaluation, documentation, and achievement of individual recovery goals congruent with the Individual Plan of Service.
• Attends and participates in socialization activities during evenings, weekends and holidays.
• Assigned to Transitional Employment Placements, coverage, coaching and placement.
• Demonstrate the skills necessary to teach all job related tasks in the unit. 
• Models positive relationships with staff, members and the larger community.
• Creates a supportive environment conducive to consumer learning. 
• Teach step by step instructions needed to complete tasks.
• Provides input to the treatment team to facilitate efficient operation of the program and provision of consumer services.. 
• Utilizes recovery principles when working with consumers. 
• Practices Person-Centered Planning Principles.
• Coordinates effectively with other agency staff on behalf of the member and the Clubhouse.
• Completes all documentation within required timeframe, including time sheets, progress notes, person-centered plans, and any other identified documentation.  
• Completes other assigned responsibilities in a reasonable established timeframe, with quality expectations.
• Communicates effectively.  
• Uses work time effectively.   
• Works cooperatively with supervisor.
• Works cooperatively with others.

COMPETENCIES

Equity Mindset-Understands and is committed to goals of equity, consistently centers equity in the organization’s work and workplace:

• Awareness of equity issues
• Ability to actively combat inequities

The Social Practitioner believes in the potential and resilience of all individuals and seeks feedback on the treatment effectiveness and satisfaction from disparity-vulnerable individuals and families. The Social Practitioner is engaged in continuous learning and reflection of personal bias, assumptions and cultural awareness. 

 Cultural Humility-Demonstrates the value of diversity and inclusion; fosters an inclusive environment that facilitates a diverse team thriving within the organization:

• Awareness
• Advancing diversity and inclusion 

The Social Practitioner values diversity and inclusion in the workplace; is respectful of the opinions of others and has awareness of the value of a multiple lens cultural perspective; contributing to the advancement of diversity and inclusion leading to a strengthened workforce and quality Clubhouse services.  

Communication-Uses effective written and oral communication with internal staff, teams and community served; demonstrates empathy and listening:

• Communication approach
• Inquiry and listening
• Collaboration

The Social Practitioner demonstrates excellence in communication skills with Clubhouse members and their families through non-judgmental inquiry, respect, empathic and active listening and reflection. The PSR Generalist establishes meaningful relationships with members through side-by-side work to complete daily tasks. Collaboration occurs with colleagues through clear and concise communication and professionalism to support members with goal achievement.   

 Ownership and Quality of Work- Effectively manages own work, and work of teams when relevant, ensuring delivery of high-quality work:

• Taking ownership
• Quality of work product

The Social Practitioner efficiently manages their workday, consistently meets required timeframes and ensures the highest quality of service delivery and member satisfaction. 

 EDUCATION and/or EXPERIENCE

• A minimum of a Bachelor’s Degree is required.
• Prior Clubhouse experiences or mental health services is preferred.
• Licensure is preferred.
• Experience in MS Windows application.  

SKILLS AND ABILITIES

• Excellent communication skills, both verbal and written. 
• Ability to establish professional working relationships with all members and staff.  
• Must be able to work effectively as a team member.   
• Knowledge of computer programs, including Microsoft Office.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Possession of a valid Michigan Driver’s License for at least 3 years with a good driving record.
• Access to a private vehicle for day-to-day job performance.

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions