What are the responsibilities and job description for the Account Manager/Field Service Technician position at LINC SYSTEMS LLC?
Compensation: $50,000 - $55,000 plus bonuses
Employment type: full-time
Job Posting: Field Service Technician
Position Title: Field Service Technician (Sales and Service)
Experience Requirements: a minimum of two years of related experience. A college or trade degree is of great value. High school diploma a necessity.
Professional Skill Set: We would like to invite ambitious, hard-working individuals to apply for the position of Field Service Technician. Applicants should be independent thinkers with strong character and good mechanical aptitude.
COMPANY INFORMATION:
We are LINC Systems, a distributor of fasteners, pneumatic tools and MRO supplies. Today we are one of the largest fastener distributors in the country servicing industrial manufacturing and construction supply customers while still focusing on our goal of being the best. We offer all major brands of pneumatic tools and fasteners and a full line of over 50,000 MRO products.
JOB DESCRIPTION:
As a Field Service Technician you will be provided a company vehicle (all expenses included) and call on existing industrial manufacturing customers to provide them outstanding on-site service. Your primary role includes: servicing the customer's pneumatic tools, maintaining fastener inventory and selling industrial supply products. Also important, will be your ability to strengthen and maintain strong relationships with existing customers. Your demonstrated ability to build strong long term business relationships is paramount.
RESPONSIBILITIES:
The responsibilities and duties for this position include, but are not limited to:
- Become a primary contact and build a strong relationship at an assigned customer base.
- Maintain and repair the customers loaned contract tools.
- Build a strong personal relationship with all contacts within each account.
- Become an active order creator within your accounts, creating awareness of the many products we can supply, stay on top of customer on hand inventory and suggest orders and reorders.
- Maintain adequate parts inventory on the company van for efficient customer repairs.
- Properly maintain company service van and keep up a clean and organized vehicle.
- Always have a professional appearance.
- Become the product/application expert and continually expand your knowledge of tools, fasteners and all other products we sell.
- Understand tool applications and learn products that can increase productivity and worker comfort (ergonomics).
- Time and territory management is important. Constantly strive to increase your territory productivity through efficient routing and time management.
- Accurate and timely reporting on all paperwork requirements.
QUALIFICATIONS:
The skills and qualifications required for this position include:
- Strong mechanical aptitude with a service and maintenance background.
- Self-motivated, self-starting, disciplined scheduled individual.
- Bilingual English / Spanish would be a benefit.
- A good driving record is required.
- MRO and/or Fastening sales experience is a plus.
- Strong interpersonal and communication skills.
- Willingness to travel throughout assigned territory.
- Basic computer skills. Job requires using software to manage parts, repairs and customer service.
- Success driven.
- Strong organizational skills.
- Flexible and able to work well under pressure.
COMPENSATION:
- Competitive salary and bonus compensation package provided.
- Excellent benefits including medical, dental, 401(k).
MISCELLANOUS:
- Competitive salary and bonus compensation package provided.
- Industry: Wholesale Packaging and Containers
- Employment Type: Full-time
- LINC Systems is an equal opportunity employer
To learn more about us, please visit www.lincsystems.com.