Patient Engagement Manager (on-site)

Job Title: Patient Engagement Manager (on-site)

Location: York, PA

Company: Lin Health

Schedule: Full-time, Monday–Friday (Clinic Hours)

About Lin Health

Lin Health is transforming how chronic pain is treated by providing whole-person, evidence-based care that addresses the root causes of pain. Our program integrates behavioral health therapies to help patients regain control of their symptoms and their lives.

Position Overview

We are seeking a compassionate, motivated Patient Engagement Manager to join our team in York, PA. This individual will play a key role in connecting patients to Lin Health’s care program by educating them, answering questions, and guiding them through the enrollment process.

This role is ideal for someone who enjoys working directly with people, has strong communication skills, and is passionate about improving patient outcomes.

Key Responsibilities

• Engage with prospective patients in a clinical setting to introduce Lin Health’s program
• Clearly explain program benefits, structure, and expectations
• Answer patient questions and address concerns with empathy and clarity
• Assess patient fit for the program based on provided criteria
• Guide patients through the enrollment process
• Collaborate with clinic staff and Lin Health team members to ensure a seamless patient experience
• Maintain accurate records of patient interactions and enrollments

Qualifications

• Background in healthcare preferred (e.g., nurse, physical therapist, medical assistant, health coach), but not required
• Background, education, or understanding of pain neuroscience preferred, but not required
• Experience in patient-facing roles, customer service, or healthcare settings strongly preferred
• Excellent communication and interpersonal skills
• Comfortable discussing health-related topics with patients
• Ability to build trust quickly and maintain a patient-centered approach
• Organized, detail-oriented, and able to manage multiple conversations/tasks
• Self-motivated with a proactive attitude

What Makes You a Great Fit

• You are empathetic and enjoy helping people navigate healthcare decisions
• You can explain complex concepts in simple, relatable terms
• You are confident but not pushy—focused on helping patients find the right fit
• You thrive in a fast-paced, collaborative environment and can manage technology fluently

Schedule & Work Environment

• Full-time, Monday through Friday
• Standard clinic hours (daytime schedule)
• On-site role in York, PA

Why Join Lin Health?

• Be part of a mission-driven company improving lives through innovative care
• Work closely with a collaborative and supportive team
• Opportunity to grow within a rapidly expanding healthcare organization 

Salary

Contract position, opportunity to move to FTE in the future

US $75,000 - US $90,000