Fulfillment Lead

Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 700 million rides in 250 cities on 5 continents, replacing an estimated 150 million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally.

Lime is hiring a Fulfillment Lead to join our Fulfillment team. In this role, you’ll collaborate with the Distribution Leadership team on the management of the day-to-day operations for our fulfillment center and will help guide a team of associates ensuring the smooth and efficient processing of fulfillment orders.

The ideal candidate will thrive in a warehouse/distribution center environment, possessing strong problem-solving skills and the ability to think strategically about both short-term challenges and long-term growth. If you’re passionate about building and scaling operations and being part of a forward-thinking organization, this position is an exciting opportunity to make a significant impact.

What You’ll Do

• In collaboration with the Distribution Leadership team, you’ll guide the activities of hourly fulfillment center associates to achieve daily production targets and maintain high-quality standards while ensuring accurate and timely order fulfillment.
• Help train and onboard new team members, providing ongoing coaching and support to foster a high-performing and collaborative environment.
• Collaborate with the Senior Fulfillment Associates to execute inventory analysis recommendations that result in optimal stock levels and efficient replenishment
• Address escalated issues and trouble challenges that arise to mitigate disruptions
• Develop and refine standard operating procedures in collaboration with the Senior Fulfillment Associates and present recommendations to the Senior Fulfillment Lead
• Partner with the Senior Fulfillment Lead, Logistics and Inventory Control teams to execute the recommendations that help resolve fulfillment-related issues while improving overall operational efficiency
• Actively participate in process improvement initiatives to streamline workflows and enhance productivity.
• Execute safety initiatives for the fulfillment center ensuring safety protocols and guidelines to maintain a safe work environment are adhered too.
• Create a positive, inclusive, and safe workplace where people genuinely want to work.
  
  

About You

• High school diploma or equivalent.
• 2 years of experience working in an inventory management, fulfillment / distribution center or warehouse role with some leadership experience including motivating and inspiring a diverse team
• Skilled proficiency in inventory management systems and fulfillment software
• Ability to complete tasks in a resourceful and effective manner
• Excellent organizational and problem solving skills
• Ability to lift and carry packages of up to approximately 55lbs.
• Comfortable standing and walking for extended periods of time during your shift.
• Analytically minded with a strong understanding and ability to use data to build compelling narratives and reports.
• Strong computer skills including intermediate knowledge of MS Excel or Google Sheets.
  
  

Preferred Experience

• Experience working in a startup environment or fast-paced operations.
• Knowledge of lean management principles and continuous improvement methodologies.
• Continuous improvement mindset with demonstrated ability to drive process improvements that optimize fulfillment center operations.
• Sit-down/Stand-up forklift certifications
  
  

Job Requirements

This role may involve heavy lifting, exposure to temperature extremes, and prolonged standing, given the nature of the fulfillment center environment.

If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences. Applicants who require a reasonable accommodation for any part of the application or hiring process can email recruiting-operations@li.me for assistance.

Use of artificial intelligence or an LLM such as ChatGPT during the interview process will be grounds for rejection of your application.

Compensation Range: $23.50