Chiropractic Front Desk Receptionist/Office Assistant

We are seeking a warm, organized, and reliable Front Desk Receptionist to serve as the face of Lim Chiropractic & Rehab Center. In this role, you will be the first point of contact for our patients—welcoming them, managing the appointment schedule, handling front-office administration, and ensuring a seamless, positive experience from arrival to checkout. This position requires excellent communication skills, attention to detail, and a passion for helping others.

Key Responsibilities

Patient Experience & Customer Service

• Greet patients warmly upon arrival and check them in efficiently.
• Answer incoming phone calls, respond to emails, and address patient inquiries in a friendly, professional manner.
• Create a comfortable, clean, and inviting waiting area environment.

Scheduling & Office Administration

• Manage patient scheduling, appointment reminders, and follow-up visits using our practice management software.
• Handle appointment cancellations and work to fill schedule gaps proactively.
• Maintain patient records, ensuring all intake forms, consent documents, and health histories are completed accurately and kept confidential (HIPAA compliant).

Billing & Payment Collection

• Collect copays, coinsurance, and self-pay fees at the time of service.
• Issue receipts, track patient balances, and assist with daily payment reconciliation.
• Verify insurance coverage and benefits for new and existing patients (or coordinate with our billing team).

Clinic Support

• Assist chiropractors with room turnaround, maintaining supply inventory, and keeping treatment rooms clean and stocked.
• Manage incoming mail, medical record requests, and outgoing correspondence.

Qualifications & Requirements

• Education: High school diploma or equivalent required (Associate’s degree or administrative certification is a plus).
• Experience: 1–2 years of front desk, receptionist, or customer service experience (medical, chiropractic, or wellness office experience strongly preferred).
• Computer Skills: Proficiency with basic office software (MS Office/Google Workspace) and comfort learning EHR/chiropractic software (e.g., ChiroTouch, Jane, or similar).
• Communication: Exceptional verbal and written communication skills with strong active listening.
• Organization: Excellent multi-tasking skills with high attention to detail in a fast-paced environment.

Preferred Attributes

• Strong empathy and passion for holistic healthcare and patient wellness.
• Familiarity with HIPAA regulations and medical office workflows.
• Ability to handle sensitive situations or anxious patients with composure and care.

Benefits & Compensation

• Pay Range: $22–$26 / hour, depending on experience.

If you are enthusiastic about helping others and thrive in a dynamic healthcare environment, we encourage you to apply for the Patient Care Coordinator position at Lim Chiropractic & Rehab Center. Please submit your resume and a brief cover letter outlining your qualifications and interest in the role. We look forward to hearing from you!

Job Types: Full-time, Part-time

Pay: $22.00 - $26.00 per hour

Benefits:

• Flexible schedule

Work Location: In person

Salary : $22 - $26