What are the responsibilities and job description for the ERP Technical Manager position at Lilly Pulitzer?
Sugartown Worldwide LLC Job Type: Regular Brand Strategy Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out. Our Brand vision statement is: “Create Your Sunshine, A Resort State of Mind”. Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming. Job Description The ERP Technical Manager is responsible for leading the design, development, and ongoing optimization of our Microsoft Dynamics 365 for Finance and Operations (D365 F&O) platform. This role will be responsible for overseeing the technical architecture, integrations, system performance, and delivery of ERP enhancements in alignment with business needs. The Manager will have deep technical expertise in Dynamics 365 F&O, a strong understanding of ERP business processes (Finance, Supply Chain, Manufacturing, Retail, etc.), and proven leadership in managing technical teams and partners. A day in the life… Lead the technical design, configuration, customization, and integration of Microsoft Dynamics 365 F&O. Manage ERP technical roadmap, ensuring scalability, performance, and alignment with business strategy. Oversee development and deployment of system enhancements, integrations, and extensions. Collaborate with functional leaders to define technical requirements and translate them into actionable solutions. Ensure adherence to Microsoft best practices, security standards, and governance policies. Lead troubleshooting and root-cause analysis for complex system issues. Stay current with Microsoft’s release updates and proactively plan upgrades and patches. Drive continuous improvement initiatives and technical documentation. Qualifications for the Position Bachelor’s degree in Computer Science, Information Systems, or related field. 7 years of hands-on experience with Microsoft Dynamics AX / D365 F&O. Proven experience leading technical ERP teams or projects. Expertise in X , Power Platform, Azure DevOps, Data Entities, and Integration Frameworks. Strong understanding of ERP modules (Finance, Supply Chain, Inventory, Procurement, Manufacturing). Experience with Microsoft Azure services and environments. Excellent communication, problem-solving, and stakeholder management skills. Microsoft Certified: Dynamics 365 Finance and Operations App Developer Associate, preferred Experience with Data Lake/Power BI Integrations, preferred Prior ERP upgrade or global rollout project experience, preferred Knowledge of retail or consumer goods industry processes, preferred Experience with SOX compliance, preferred Our Core Values: The Lilly Way. Rooted in our bold, original, and inclusive brand outlook, these principles define how we do things The Lilly Way. We take pride in the pursuit of excellence We create our own path We become stronger together We operate with integrity We make the world a brighter place We continuously improve We have fun in the process Doing Our Part As a company we commit to corporate social responsibility. We believe in doing the right thing for our people, the places we work, and our planet. We believe in a respectful and inclusive workplace. We recognize the importance of serving the communities where our employees work and live. We are cognizant of the impact that our operations can have on the environment and actively explore and pursue environmentally-friendly processes throughout our business. This position is expected to contribute to the advancement of these principles. A Little More to Know… This position is classified as full-time salaried; it is exempt and is not eligible for overtime. This position is eligible for standard company benefits. This position is required to maintain a structured hybrid work schedule based out of King of Prussia, Pennsylvania, a suburb of Philadelphia. This hybrid schedule, which includes work done in the King of Prussia Office as well as your Home Office will be determined by your supervisor. The position requires some domestic travel. Given the seasonality of the business, this position may require flexible, additional working hours during peak periods. This position is expected to collaborate effectively with other individuals in alignment with our Core Values and Core Leadership Qualities. This position requires compliance with Lilly Pulitzer policies and a detailed Code of Conduct as outlined in the Employee Handbook. This position is reviewed annually. This position is classified as full-time salaried; it is exempt and is not eligible for overtime. This position is eligible for standard company benefits. This position is required to maintain a structured hybrid work schedule based out of King of Prussia, Pennsylvania, a suburb of Philadelphia. This hybrid schedule, which includes work done in the King of Prussia Office as well as your Home Office will be determined by your supervisor. The position requires some domestic travel. Given the seasonality of the business, this position may require flexible, additional working hours during peak periods. This position is expected to collaborate effectively with other individuals in alignment with our Core Values and Core Leadership Qualities. This position requires compliance with Lilly Pulitzer policies and a detailed Code of Conduct as outlined in the Employee Handbook. This position is reviewed annually. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, or any other characteristic protected by law. Lilly Pulitzer® participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department. Please click here to review our Applicant Privacy Policy. Lilly Pulitzer’s mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out. It all started more than 65 years ago with a simple shift dress in Palm Beach, Florida and one incredible woman with the courage to find her joy and create her future. Today, Lilly Pulitzer provides a collection of authentic American Resort Wear inspired by our Palm Beach roots. Lilly Pulitzer can be found online and in over 60 company-operated retail stores, 70 Signature Stores and major department stores nationwide. We encourage you to apply and join our growing team!
