What are the responsibilities and job description for the Front Office Staff position at Lightwave Dental?
CarolinaDentist is a fast-paced practice where we have fun while taking great care of our patients and making lasting relationships with them and team members alike. We are looking for team members that are self-driven, competitive and humbly confident. Our office is focused on personal and professional growth for all team members and encourage each other towards their goals.
Front Office Staff
Responsibilities:
Front Office Staff
Responsibilities:
- Schedule and confirm patient appointments
- Veriify insurance for all clinical appointments
- Collect all monies due for services rendered
- Develop and maintain doctor/hygiene schedules as necessary
- Greet and check patients in and out, before and after treatment
- Educate, consult and present patient treatment plans
- Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
- File insurance pre-determinations
- Conduct financial consultation with patients when new treatment plans are presented, as applicable
- High school diploma or equivalent required
- A minimum of two years of front office experience preferably in a dental setting
- Proficiency with Microsoft Office Suite
- Knowledge of dental software strongly preferred
