What are the responsibilities and job description for the Medical Spa Director - Aesthetic Industry Sales position at LightRx?
About LightRx Medspa:
LightRx Medspa is a premier provider of advanced non-invasive aesthetic treatments, including body contouring, skin rejuvenation, laser hair removal, and injectables. Our mission is to help every client look and feel their absolute best - delivering transformative results with cutting-edge technology, personalized care, and a luxury experience. We offer many best-in-class treatments using technology from Venus Aesthetic Intelligence, Sofwave, Aerolase, Dermapen World, Hydrafacial, and more!
Position Overview:
The Clinic Director is both the business driver and the face of the clinic. This role combines business management with a passion for aesthetics, ensuring that the clinic delivers exceptional results and a world-class experience to every client. You'll be responsible for leading a high-performing team, achieving revenue goals, and ensuring that every client leaves feeling confident, cared for, and excited to return.
This position is located at our clinic at 4660 Hoffman Blvd, Hoffman Estates, IL 60192 and is open Monday-Friday 9:00am-6:00pm, Saturdays 10:00am-3:00pm.
Key Responsibilities:
Sales Leadership & Business Growth
Own and exceed monthly and quarterly revenue goals through effective sales strategies and high-value consultations.
Lead by example in closing treatment packages, upselling services, and maximizing client lifetime value.
Implement targeted marketing and promotional campaigns to increase lead generation and conversion rates.
Track key performance metrics daily and coach team members for consistent improvement.
Client Experience Excellence
Oversee the full client journey - from initial inquiry to post-treatment follow-up - ensuring a seamless, high-touch experience.
Maintain the clinic's reputation for professionalism, privacy, and exceptional results.
Resolve client concerns quickly and proactively to build trust and loyalty.
Implement programs that encourage repeat visits, referrals, and long-term client relationships.
Team Development & Leadership
Recruit, train, and mentor a team that excels in both sales and service.
Foster a positive, performance-driven culture that aligns with LightRx's luxury standards.
Conduct regular performance reviews and ongoing training to elevate team skills.
Operational Oversight
Manage day-to-day clinic operations, including scheduling, inventory, compliance, and financial performance.
Ensure the clinic environment is pristine, inviting, and consistent with brand standards.
Maintain strict adherence to all safety protocols and regulatory requirements.
Qualifications:
3 years in a leadership role with a proven record of exceeding sales targets, ideally in aesthetics, luxury retail, fitness, or wellness.
Strong consultative selling skills with the ability to build urgency, trust, and excitement.
Excellent interpersonal, communication, and problem-solving abilities.
Highly organized with strong business and operational acumen.
Preferred Qualifications:
Experience in medical aesthetics or a luxury service environment.
Knowledge of body contouring, skin rejuvenation, and other non-invasive treatments.
Compensation & Benefits:
Competitive base salary uncapped monthly bonuses.
Health, dental, and vision insurance.
Paid time off and holidays.
Employee discounts on treatments and products.
Opportunities for advancement within a growing national brand.
How to Apply:
If you're a results-driven leader who thrives on building client relationships while achieving ambitious sales goals, we'd love to speak to you. Please submit your resume and we will follow up with you for an interview!