Onsite Resident Manager - PT - Must Live Onsite - Hollywood area

OVERVIEW: Owner's choice - APARTMENT is majority of compensation - Onsite Resident Manager will have direct accountability of the Maintenance Tech to ensure implementation and execution of all corporate policies and procedures and to meet and/or exceed LPM’s expectations. One must be able to perform the essential functions of the job; which include, but are not limited to the following (Other duties may be assigned to meet business needs):

Compensation: Free Apartment/Owners choice, eligible for Quarterly Resident Manager bonus, lease bonuses, Monthly Occupancy bonus, Monthly collection bonus and various other bonuses.

ESSENTIAL JOB FUNCTIONS:

• Act as the main point of contact related for assigned property

• Provide weekly, monthly, quarterly and/or annual reporting. Examples include property status reports, financial and operational reports and capex and marketing plans.

• Responsible for review and approval of all property purchasing with complete adherence to the expense budget.

• Engage in revenue management pricing including attendance at all pricing calls with Director of Operations.

• Oversight of marketing activities such as reviewing market comps and economic information, review weekly lead and follow up reports, reviewing screening results and metrics

• Knowledge of property specific front end technology.

• Oversight of property risk management, safety standards and team member and resident liability
• Determine, implement and follow up on any corrective action plans for deficiencies found at properties.
• Ensure partnerships with vendors are executed in a manner which provides protection and is consistent with management agreements.
• Partner with the Construction Services and provide selection of product and/or services, establish scope of work, obtain any necessary approvals from the client and verify goods and services being provided.
• Monitor aged payable reports to ensure that invoices are being processed and paid timely.
• Responsible for handing and resolving escalated complaints from residents.
• Oversee and review resident survey programs within assigned portfolio.
• Participate in onboarding and off boarding activities related to property transitions.
• Complete Property Inspections and Cash Control Inspections on a monthly basis.
• Achieves high productivity through reliable and punctual attendance and reports any tardiness, attendance and disciplinary issues to immediate supervisor.
• Show and rent apartments as they become vacant;
• Collect all rents when due and promptly deposit them in the building account.
• Supervise and manage the renovation (where applicable), cleaning and preparation of all vacant apartments for rental;
• Maintain the common areas in a clean, safe and orderly condition;
• Comply with rules and regulations of the fair employment practices Commission of the State of California concerning rental practices and with the Fire, Health and Safety Departments of City of County government;
• Advise LPM of any unusual tenant-problems or behavior;
• Spend or contract to spend only such amounts as specifically authorized in writing by LPM
• SKILLS AND ABILITY: To perform this role successfully, an individual must be able to perform all essential functions satisfactorily. The requirements define the knowledge, skill, and/or ability necessary to perform the essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Demonstrated leadership and strategic thinking skills
• Supervisory experience
• Warm, friendly and service oriented philosophy
• High degree of flexibility and tolerance for change
• Excellent written and verbal communication skills
• Organized and detail oriented
• Experience working with financials and budgets
• Ability to multi-task
• Requires strong administrative and organizational skills.
• Requires strong time management skills and the ability to prioritize wisely.
• Requires good understanding of sales and marketing concepts and the ability to develop, implement and evaluate market plans.
• Requires knowledge of on-site maintenance requirements including dealing with vendors and contractors.
• Requires the ability to accurately perform advanced business mathematical functions
• Requires the ability to operate and understand personal computer functions and management software packages.

Language Skills

• All candidates must proficiency in reading and writing in the English language.
• Ability to write reports, business correspondence,
• Ability to effectively present information and respond to questions from groups of Supervisors, tenants and the general public.

Special Skills

• Will only consider candidates that have another "Part-time or remote" position
• Requires a valid driver’s license and valid car insurance
• Requires the ability to read, write and speak English fluently and excellent communication skills.
• Requires the ability to accurately perform advanced business mathematical functions such as calculation of percentage and ratios and the ability to understand and perform all on-site management software functions.

Technology

• Proficiency in Yardi property management software and related software applications
• Proficiency in Microsoft Office Suite and other computer applications

EDUCATION /EXPERIENCE:

• Minimum of a high school diploma
• Ability to draw data driven insights from systems-driven reporting and communicate in

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to handle, or feel objects, tools, or controls; and reach with hands and arms and to talk or hear.

• The Team Member frequently is required to stand, walk, and sit.
• The Team Member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and smell.
• The Team Member must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.

LPM doesn’t just accept differences — we support it and our proud of our diversity for the benefit of our team members and our communities. LPM is proud to be an equal opportunity workplace and is an affirmative action employer