What are the responsibilities and job description for the Senior Review Manager AP position at Lighthouse Document Technologies Inc?
What is special about Lighthouse?
Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together.
What’s unique about this role?
The Senior Review Manager (APAC) is a senior delivery and review‑strategy leader responsible for managing complex review matters while leading and developing Lighthouse’s APAC‑based Managed Review teams. This role serves as a critical bridge between US‑based review strategy and APAC delivery execution, ensuring consistent quality, efficiency, and adoption of Lighthouse best practices across global matters.
The Senior Review Manager provides hands‑on oversight of review workflows, quality control, and team performance, while collaborating closely with US Managed Review leadership to support enterprise clients and large‑scale, global reviews.
What will this person do?
- Implement and supervise execution of review plans that meet both Lighthouse standards and project specific requirements.
- Provide feedback, training, and direction to Team Leads and Review Associates while building team cohesion.
- Ensure Lighthouse review standards and best practices are consistently applied across APAC‑based review teams.
- Partner with US Review Managers on review strategy, analytics integration, and matter execution
- Drive accuracy, defensibility, efficiency, and timeliness of review deliverables.
- Directly manage Review Managers, Team Leads, and Review Associates based in APAC.
- Conduct regular 1:1s, performance evaluations, coaching, feedback, and development planning.
- Assist in recruiting, onboarding, training, and mentoring of APAC managed review team members.
- Manage resource allocation and assist in team expansion to meet actual and forecasted managed review demand.
- Own quality control frameworks and continuous improvement initiatives across APAC‑delivered matters.
- Monitor and report on delivery metrics including quality, throughput, utilization, and timeliness.
- Identify and implement process improvements across people, technology, and workflows.
- Support development and adoption of Lighthouse’s global Managed Review operating model.
- Collaborate closely with US and EMEA Managed Review leadership, Client Services, and Account Management teams.
- Participate in client discussions, business reviews, escalations, and internal planning meetings as needed.
- Act as a subject‑matter leader for APAC Managed Review delivery and execution.
Bring your passion and together we will shine. It would also be great if you had the following:
- Eight years of experience as a document review manager with a review provider or law firm.
- Bachelor’s or Master’s degree in law.
- Demonstrated experience managing review teams and/or review leaders.
- Strong working knowledge of review workflows, QC methodologies, privilege review, and review technologies (e.g., Relativity and analytics tools)
- Experience supporting global or multi‑jurisdictional matters.
- Ability to operate effectively in a cross‑regional, matrixed organization.
- Strong written and oral communication skills suited to a client-facing role, careful attention to detail, and general technical aptitude.
- Demonstrated experience managing review teams and/or review leaders.
- Strong working knowledge of review workflows, QC methodologies, privilege review, and review technologies (e.g., Relativity and analytics tools)
- Experience supporting global or multi‑jurisdictional matters.
Work Environment and Physical Demands
- Duties are performed in a typical office environment while at a desk or computer table.
- Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting.
- Duties may require being on call periodically and working outside normal working hours (evenings and weekends).
Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are!
As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets.
This role will be eligible to participate in an annual bonus or incentive program.
As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients, and our people do what they do best—shine.
This position will work for and be employed by Lighthouse's India subsidiary, which is an independent company located in India.