Dental Front Office Assistant

Overview
Join our dynamic dental practice as a Dental Front Office Assistant and become the welcoming face of our clinic! In this vital role, you'll be the first point of contact for patients, ensuring a smooth and positive experience from appointment scheduling to check-out. Your energetic and organized approach will help streamline office operations, manage patient records, and support our team in delivering exceptional dental care. If you thrive in a fast-paced environment, enjoy providing outstanding customer service, and have a passion for healthcare administration, this opportunity is perfect for you!

Duties

• Greet patients warmly and professionally, creating a friendly atmosphere that encourages trust and comfort
• Schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing with systems like Epic, Meditech, or Athenahealth
• Manage patient check-in and check-out processes, including collecting payments and explaining treatment plans
• Maintain accurate and organized dental records and documentation review to ensure compliance with HIPAA regulations
• Answer multi-line phone systems with excellent phone etiquette, addressing patient inquiries promptly and courteously
• Assist with medical billing, CPT coding, ICD coding (ICD-9/ICD-10), and Medicare claims to support accurate financial transactions
• Handle office administrative tasks such as filing, faxing, copying, and managing electronic health records (EHR systems) like eClinicalWorks or Meditech
• Coordinate patient intake procedures and ensure all necessary forms are completed accurately before appointments
• Support office management by maintaining supplies, managing appointment schedules, and ensuring a clean, organized front desk environment

Experience

• Prior experience working in a dental clinic or medical office environment is highly preferred
• Demonstrated proficiency with dental terminology, medical terminology, and health information management systems such as Eaglesoft or Dentrix
• Strong computer skills including Microsoft Office suite (Word, Excel) and familiarity with EMR (Electronic Medical Records) systems like Epic or Athenahealth
• Experience with insurance verification processes and medical billing/coding (ICD-10/ICD-9/CPT) is essential
• Excellent customer service skills with the ability to communicate effectively in bilingual settings is a plus
• Knowledge of HIPAA regulations to ensure patient confidentiality and data security
• Ability to handle multi-line phone systems efficiently while maintaining professionalism at all times
• Previous office management or administrative support experience in healthcare settings will be advantageous

Join us to make a difference in patients’ lives by providing top-tier administrative support in a vibrant dental practice. We are committed to fostering an inclusive environment where your skills can shine!

Job Types: Full-time, Part-time

Pay: $23.04 - $27.74 per hour

Benefits:

• Health insurance
• Paid time off
• Retirement plan
• Uniform allowance

Work Location: In person

Salary : $23 - $28