What are the responsibilities and job description for the Front Desk Coordinator/Administrative Assistant position at Lighthouse Behavioral Health Center?
Lighthouse Behavioral Health Center is a reputable mental health agency that has an exciting opportunity for a dynamic administrative professional seeking a dedicated work environment where they can make an immediate impact.
We are seeking a full-time front desk coordinator with 2 years of experience in an office setting. This position requires strong administrative skills to include:
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)- must have at least 2 years of experience
- Typing over 50 words per minute
- Extremely detail oriented
- Excellent organizational skills
- Strong oral, written and interpersonal communication skills
- Time management skills
- Ability to multi-task in a fast-paced environment
- Knowledge of health insurance plans
The position will require candidates to be able to multi-task, problem solve and maintain a high level of professionalism at all times. Individuals that do not excel in multi-tasking, attention to detail and problem solving should not apply.
Duties include:
- Taking new client referrals
- Answering, screening, and directing phone calls
- Greeting clients and collecting copays
- Scheduling appointments
- Managing client portals and paperwork completion for all new clients
- Verifying insurance and addressing insurance issues as they arise
- Completing any authorization requirements
- Supporting and training to new front desk coordinators
- Assisting all departments to include human resources and billing
- Providing general clerical support including mailing, scanning, faxing, copying, & basic technical support
- Completing data entry and chart uploads
- Upholding all confidentiality policies and procedures of the agency
- Ensuring common areas are organized and well-kept
Salary:
- Compensation is competitive and based on experience.
Benefits:
- Bonuses based on performance
- Paid Time Off
- Holiday Pay
- Health, dental, & vision insurance with company contribution
- IRA retirement plan with employer match
- Ongoing training and professional development
Job Type: Full-time
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Medical office: 2 years (Required)
Work Location: In person