Office Manager

Lightcast.com is a global leader in OTT, streaming, and digital media technology. Our award-winning Media Cloud Platform powers the world’s top broadcasters, ministries, universities, media networks, and brands, enabling them to stream, manage, and monetize their content across all major mobile, web, and TV platforms.

From AI-powered subtitles and translations, to world-class CDN delivery, to custom-built Roku, Apple TV, Fire TV, SmartTV, Android, and iOS apps, Lightcast provides a full SaaS ecosystem trusted by thousands of publishers worldwide.

If you want to join a fast-growing, innovative tech company in one of the most exciting industries, this is your opportunity.

We are seeking a highly organized, proactive, and resourceful Office Manager to support our Charlotte office. This full-time role (35 hours per week) is ideal for someone who thrives in a dynamic environment, enjoys variety in their day, and excels at supporting executives, staff, operations, and internal workflows.

As the Office Manager, you will be the central hub for office operations, employee support, tradeshow and event coordination, property management tasks, and administrative functions. You will work closely with the CEO, COO, Executive Team, and department leaders to keep our office running smoothly and efficiently.

• Serve as the primary contact for all office inquiries
• Provide high-level support to the CEO, COO, Board of Directors, and Executive Team
• Act as a gatekeeper and communication bridge for C-level leadership
• Maintain a clean, organized, and well-stocked office environment
• Manage supplies, vendor relationships, and equipment purchases
• Coordinate facilities, including HVAC, cleaning services, and repairs
• Assist with meeting scheduling, office lunches, and internal events
• Maintain accurate records, databases, and office policy documentation
• Ensure health and safety policies are current and properly communicated

• Serve as a reliable resource for staff and maintain a welcoming office atmosphere
• Manage onboarding and offboarding for W-2 and 1099 employees
• Track, enroll, and monitor insurance and retirement benefits
• Assist with medical, dental, vision, company insurance, and workers’ compensation audits
• Support year-end payroll processes, including W-2s, fringe benefits, and compliance tasks
• Manage alarm system user codes and resolve alarm notifications
• Assist the COO with HR-related items as needed

• Handle mail, compliance documents, renewals, and company vehicle tracking
• Support accounts payable and accounts receivable
• Collect documents, receipts, and financial data for accounting
• Maintain secure digital and physical filing systems
• Monitor vendor payments and ensure accurate expense documentation
• Assist with collections paperwork and arbitration documentation
• Record and track federal and state tax payments
• File Annual Listings in NC, GA, and NV

• Track booth and exhibitor invoices
• Complete required profiles and documentation in event portals
• Maintain tradeshow schedules, deadlines, and planning documents
• Order merchandise, marketing materials, and event supplies
• Track marketing inventory, including flyers, brochures, and branded items
• Assist with hotel bookings and travel logistics

• Respond to property-related emails and tenant inquiries
• Manage maintenance requests, vendor scheduling, and HOA violations
• File and monitor insurance claims
• Complete mobile deposits for rent payments
• Maintain organized property documentation and communications

• Bachelor’s degree preferred and 2 years of office management or related administrative experience
• Experience supporting C-level executives is a strong plus
• Exceptional communication, organization, and time management skills
• Ability to handle confidential information with discretion
• Proficiency with Microsoft Office or Google Workspace, along with strong general technical skills
• Ability to multitask, prioritize, and work with minimal supervision
• High degree of professionalism, accuracy, and attention to detail
• Experience coordinating events, developing systems, and mentoring administrative staff is a plus

• Collaborative, positive, team-focused culture
• Opportunity to support multiple departments and make an immediate impact
• A dynamic role with variety, no two days look the same
• Meaningful involvement in HR, operations, events, and executive support
• Paid time off and paid holidays, plus additional PTO each year
• Health care package including Health, Dental, Vision, Life, STD, and LTD
• Retirement plan with company match
• Annual 5 percent salary increase each calendar year
• Bonus eligibility tied to individual performance and company growth
• Opportunity to join a rapidly growing SaaS company and make an immediate impact

If you are someone who loves being the organized, dependable, and solutions-focused go-to person in an office, we encourage you to apply.

Pay: $60,000.00 to $64,000.00 per year

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

• Office management: 2 years (required)
• Human resources: 2 years (preferred)

Work Location: In person