Patient Care Coordinator

Company Overview
Light Dental Studios is a dynamic, non-corporate group dental practice with multiple locations in the south Puget Sound region. Known for high-quality care and a strong community presence, we pride ourselves on fostering an empowering company culture where team members feel valued and engaged. Our focus is on delivering exceptional dental services while maintaining a supportive and growth-oriented environment.

Job Summary
We are seeking a dedicated and detail-oriented Patient Care Coordinator to join our team. The ideal candidate will serve as the first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to treatment coordination. This role requires excellent communication skills, a strong understanding of medical and dental terminology, and the ability to support both administrative functions and patient needs with professionalism and enthusiasm.

Duties

• Greet patients warmly, verify their information, and assist with appointment scheduling using dental office management software.
• Provide accurate information regarding treatment plans, insurance coverage, and financial policies to patients.
• Manage patient records with confidentiality, ensuring all documentation complies with privacy regulations.
• Coordinate between patients, dental providers, and insurance companies to facilitate smooth treatment processes.
• Support the administrative team by handling phone inquiries, appointment confirmations, and billing procedures.
• Maintain a clean and organized front office environment that reflects professionalism and efficiency.
• Assist in onboarding new patients by explaining office policies, procedures, and available services.

Requirements

• Prior experience working in a medical or dental office setting is highly preferred.
• Strong knowledge of medical terminology related to dental care.
• Proven ability to provide exceptional customer service in a fast-paced environment.
• Familiarity with medical administrative support tasks such as scheduling, billing, and record management.
• Office experience demonstrating organizational skills and attention to detail.
• Experience in a dental office setting is advantageous but not mandatory; training will be provided for the right candidate.
• Excellent communication skills with the ability to interact professionally with patients and team members alike. Join our team as a Patient Care Coordinator to help us deliver outstanding patient experiences while supporting our mission of providing affordable, high-quality dental care within a collaborative community environment!

Pay: $47,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Gym membership
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person

Salary : $47,000 - $52,000