Sales Manager

Job Description

Grover Gaming is looking for an experienced sales manager to lead a team of Business Development Representatives and Relationship Managers in a core market. The Sales Manager will be a key stakeholder to the growth of the charitable gaming business through strong leadership and relationships with our veteran and fraternal partners. This is a team and customer-facing role and will require time in the field- especially conducting sales meetings, attending state conferences, and present for key customer meetings/presentations.

Additional Responsibilities:

• Oversee the total sales organization in a core market including relationship management and business development.
• Identify and expand new opportunities for Grover Gaming' through strategic growth strategy around retention, device placement, and new business.
• Be an "expert" on Grover Gaming products and services including being able to coach and train on our different product lines
• Manage daily activities and overall performance of the sales team
• Have strong stakeholder management with our current vendor partners and customers ensuring high-quality standard of service and communication
• Seek out sales talent by interviewing and hiring quality candidates; actively engage and onboard new teammates
• Maintain Grover Gaming's Mission, Vision, and Core Values and uphold the culture of our business and sales organization
• Work collaboratively with different departments on new product and game releases while identifying functionality gaps
• Conduct regular one-on-one and performance reviews; monitor KPIs.
• Track sales team bonuses and commissions
• Stay abreast of current legislative and compliance landscape and help ensure our team and customers are aligned and well informed.
• Be the liaison between in-state internal teams, customers, vendor partners and the Executive Leadership Team
• Participate in any projects that Grover is working on that are relevant to the sales team and overall sales targets.
• Attend Charitable Gaming related trade shows and conferences to promote Grover Gaming

Preferred Traits, Knowledge, Skills, and Abilities:

• 5 years sales management experience (charitable gaming experience preferred)
• Proven ability to lead, motivate, mentor, and provide feedback to a team
• Ability to handle and resolve escalated customer issues
• Proficiency with CRM software (Salesforce experience preferred)
• Experienced in delivering strong product presentations that have led to successful outcomes
• Proven experience of meeting sales-based targets; interpreting sales metrics; and identifying new business opportunities
• Being able to take full ownership of your role and duties with a sense of enthusiasm and positive attitude
• Ability to work independently with good organization, time management and planning skills
• Team player mentality with problem-solving skills and ability to think outside of the box
• Have a solution-oriented mindset with a strong customer relationship management ability to drive performance, targets and KPIs.
• Ability to manage and communicate with different stakeholders at all levels
• Effective delegation and team management skills

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Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.