Program Support and Response Coordinator

About You

You love Jesus. You are calm under pressure and steady in uncertainty. You have strong leadership and decision-making skills, with the ability to assess complex situations and respond wisely.

You are both strategic and practical. You can zoom out to see the big picture, then step in to solve real problems. You are a clear communicator and a trusted partner who builds strong relationships with leaders across the organization. You care deeply about people and outcomes. You want to see programs thrive, leaders grow, and challenges turned into opportunities for long-term health.

At the end of the day, you do what it takes to get things done. Above all, you know this isn't just your career. It's a chance to do something meaningful. A chance to serve others. And a chance to make a life-changing impact on students with the gospel.

About the Job

We are looking for a gospel-centered, results-driven Program Support & Response Coordinator to guide thoughtful, timely, and mission-aligned support for LifeWise programs across the country.

This role leads the coordination of people, resources, and expertise to support programs in critical moments. The Program Support & Response Coordinator ensures that every response strengthens local leadership, advances the LifeWise mission, and contributes to long-term program health.

Responsibilities

Response Leadership

• Oversee timely and thoughtful responses to urgent needs, challenges, or opportunities.
• Exercise sound judgment in high-pressure situations while maintaining alignment with LifeWise priorities.
• Coordinate decision-making and approval processes, including escalation when needed.
• Balance urgency with stewardship in every response.

Leadership Development and Empowerment

• Design support plans and coordinate with both local and national LifeWise team members to strengthen local leadership and build long-term capability.
• Protect and promote LifeWise's community-driven model in every interaction.

Case Management

• Oversee a consistent process for each situation, including intake, assessment, planning, deployment, and follow-through.
• Maintain clear documentation, communication, and accountability throughout each case.
• Monitor outcomes and ensure support leads to long-term program health.

Qualifications and Experience

• A mature personal Christian faith consistent with the LifeWise Academy Statement of Faith
• Bachelor's degree (preferred)
• Proven leadership and decision-making experience
• Ability to respond wisely in high-pressure situations
• Strategic thinker with strong execution skills
• Excellent communication and interpersonal skills
• 2 years in a ministry or other leadership position
• Experience leading teams and coordinating cross-functional efforts
• Proficient using Google Workspace suite of tools and programs

Salary and Benefits

• From $50,000 per year
• Medical, dental, and vision coverage for qualified employees
• Retirement plan, including employer match
• Unlimited PTO for qualified employees
• Work Location: Remote

LifeWise Academy's hiring practices and EEO Statement are fully in compliance with both federal and state law. Federal law creates an exception to the "religion" section of employment discrimination laws for religious organizations and permits them to give employment preference to members of their own religion. LifeWise Academy is in that category.