Customer Service Rep (Part-Time)

Customer Service Rep, Part-TimeLifetime Activities is looking for a part-time customer service representative for it's location at the state of the art Goldman Tennis Center located at Golden Gate Park in San Francisco, CA. Lifetime Activities is a successful, mature company with 30 years of experience managing and staffing tennis and recreational facilities. (www.lifetimeactivities.com)Description:The ideal candidate possesses the ability to provide an exceptional customer service experience for the San Francisco tennis community by assisting with court reservations, racquet stringing, offering equipment recommendations, basic class placement advice to a diverse clientele. Must be able to anticipate the needs of knowledgeable patrons as well as new customers seeking advice and guidance. The ideal candidate is a friendly, customer focused individual who enjoys helping others and working in a positive team environment.Duties include:Conduct point of sale transactionsHelp customers make court reservations and register for classes Answer phones and provide information on programs and servicesMust be able to lift 40 poundsString racquets (training provided)General cleaning/disinfecting of the pro-shop, courts, and restroomsMust have reliable transportationNOTE: This position is required by law to submit to a consumer investigative report. Applicants are also subject to a health screening, following a conditional offer of employment. Skills / Experience :Strong customer service / communication skillsExcellent phone etiquette and skillsDetail oriented and great work ethicFriendly attitude and a desire to help peopleEager to learnKnowledge of the following is a plus:Tennis and pickleball playing communitiesRacquet technology and stringing (training available)Point of sale and retail experienceAdditional Skills:Computer (Mac OS, Office Suite, Internet, E-mail, CourtReserve - training available)Pay Range:$24-$32/hrSchedule:Part time position, between 15 - 25hrs/wkWeekday & weekend shifts**Schedule and number of hours assigned are subject to change according to the needs of the business and can vary seasonally.Facility Hours of Operation:7AM- 10PM daily"Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."Source: https://sf.gov/information/fair-chance-ordinance

Salary : $24 - $32