What are the responsibilities and job description for the Current State Farm or Allstate CSR Please Read position at Lifetime Insurance Services, Inc.?
Benefits:
Lifetime Insurance Services | Shelby Township, MI
Full-Time | Immediate Opening | Growth-Focused Independent Agency
Are you currently working for State Farm, Allstate, Farmers, AAA, or another captive insurance agency and wondering what it would be like to have more options, more flexibility, and fewer difficult conversations with frustrated clients?
This may be the opportunity you've been looking for.
Why Insurance Professionals Are Making the Move to Independent Agencies
At Lifetime Insurance Services, we represent 20 top-rated insurance carriers, allowing us to shop coverage and pricing for our clients rather than being limited to a single company. We give our team the tools to actually solve problems instead of apologizing for them.
That means:
✅ More solutions for clients
✅ Better retention opportunities
✅ Fewer difficult renewal conversations
✅ Less pressure to explain rate increases you can't control
✅ More ability to actually help people
When a client experiences a major rate increase, underwriting issue, claims concern, dog breed restriction, roof issue, credit challenge, or other obstacle, we often have multiple carrier options available.
Instead of telling a client, "Unfortunately there's nothing we can do," we're usually able to say:
"Let us shop this and see what options we have."
That creates a better experience for our clients—and a much better workday for our team.
Why Join Lifetime Insurance Services?
We're not a massive corporate call center.
We're a locally owned, fast-growing independent agency that combines technology, automation, and a customer-first culture to create an environment where people actually enjoy coming to work.
What Makes Us Different
Lifetime Insurance Services and Switch Insurance Group have experienced tremendous growth over the past several years, including:
Career Advancement Opportunities
This is not a dead-end CSR role.
We actively promote from within and are looking for individuals who want to grow their careers.
Potential advancement opportunities include:
Who We're Looking For
We would love to speak with:
If you're currently working at a captive agency and feel limited by having only one solution for your clients, we'd love to show you what life is like on the independent side.
Imagine being able to tell clients:
"Let me shop that for you."
Instead of:
"Unfortunately, that's all we can offer."
If you're motivated, customer-focused, and looking for a better long-term career opportunity, apply today.
Lifetime Insurance Services
Locally Owned. Personally Connected. Professionally Trusted.
Apply today—we are looking to hire immediately.
- Team Environment
- Access to upper management
- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
Lifetime Insurance Services | Shelby Township, MI
Full-Time | Immediate Opening | Growth-Focused Independent Agency
Are you currently working for State Farm, Allstate, Farmers, AAA, or another captive insurance agency and wondering what it would be like to have more options, more flexibility, and fewer difficult conversations with frustrated clients?
This may be the opportunity you've been looking for.
Why Insurance Professionals Are Making the Move to Independent Agencies
At Lifetime Insurance Services, we represent 20 top-rated insurance carriers, allowing us to shop coverage and pricing for our clients rather than being limited to a single company. We give our team the tools to actually solve problems instead of apologizing for them.
That means:
✅ More solutions for clients
✅ Better retention opportunities
✅ Fewer difficult renewal conversations
✅ Less pressure to explain rate increases you can't control
✅ More ability to actually help people
When a client experiences a major rate increase, underwriting issue, claims concern, dog breed restriction, roof issue, credit challenge, or other obstacle, we often have multiple carrier options available.
Instead of telling a client, "Unfortunately there's nothing we can do," we're usually able to say:
"Let us shop this and see what options we have."
That creates a better experience for our clients—and a much better workday for our team.
Why Join Lifetime Insurance Services?
We're not a massive corporate call center.
We're a locally owned, fast-growing independent agency that combines technology, automation, and a customer-first culture to create an environment where people actually enjoy coming to work.
What Makes Us Different
- Represent 20 top-rated insurance companies
- Many carriers offer 12-month auto policies, resulting in fewer renewal headaches
- Modern systems and automation that reduce repetitive work
- Strong referral partnerships generating quality opportunities
- Friendly, supportive team environment
- Direct access to ownership and leadership
- Opportunity to help shape the future of a growing agency
Lifetime Insurance Services and Switch Insurance Group have experienced tremendous growth over the past several years, including:
- National recognition from carrier partners
- Top-performing agency awards
- Exclusive carrier appointments not available to most agencies
- Expansion into a larger office
- Continued investment in technology, automation, and team development
Career Advancement Opportunities
This is not a dead-end CSR role.
We actively promote from within and are looking for individuals who want to grow their careers.
Potential advancement opportunities include:
- Senior CSR
- Account Manager
- Personal Lines Producer
- Commercial Lines Producer
- Agency Leadership Roles
- Sales & Business Development
Who We're Looking For
We would love to speak with:
- Current or former State Farm team members
- Current or former Allstate team members
- Licensed insurance agents
- Licensed customer service representatives
- Insurance account managers
- Insurance sales professionals
- Individuals with personal lines experience
- Property & Casualty License (preferred but not required)
- Insurance agency experience
- Strong communication skills
- Positive attitude
- Team-oriented mindset
- Ability to multitask in a fast-paced environment
- Desire to grow professionally
- Assist clients with policy changes and service requests
- Review coverages and identify opportunities to improve protection
- Shop and remarket policies when appropriate
- Process endorsements and policy updates
- Communicate with carrier partners
- Build strong relationships with clients
- Assist with retention efforts
- Support producers and agency growth initiatives
- Competitive salary based on experience
- Performance incentives
- Paid training
- Licensing assistance (if needed)
- Career advancement opportunities
- Supportive team culture
- Modern office environment
- Long-term growth potential
If you're currently working at a captive agency and feel limited by having only one solution for your clients, we'd love to show you what life is like on the independent side.
Imagine being able to tell clients:
"Let me shop that for you."
Instead of:
"Unfortunately, that's all we can offer."
If you're motivated, customer-focused, and looking for a better long-term career opportunity, apply today.
Lifetime Insurance Services
Locally Owned. Personally Connected. Professionally Trusted.
Apply today—we are looking to hire immediately.
Salary : $35,000 - $52,000