Demo

Manager Success Coach

Lifetime Assistance Inc.
Rochester, NY Full Time
POSTED ON 7/25/2026
AVAILABLE BEFORE 3/26/2030

Position: Manager Success Coach

Location: 465 Paul Road, Rochester, NY 14624

Department: Learning and Development

Reports To: Director, Learning and Development

Salary Range: $62,000-$72,000 annually


Are you passionate about leadership development and coaching future leaders? Do you thrive in a dynamic, fast-paced environment where you can truly make an impact on an organization's growth? If you are ready to inspire, mentor, and help shape the next generation of leaders, we want to hear from you!

Lifetime Assistance, Inc. is a dedicated, hands-on partner providing support and services for people with intellectual and developmental disabilities to help them achieve their full potential and to be fully immersed in our community. Whether it's getting a job in the career field of their choice, living as independently as possible, or leading a healthy and happy life, these goals are reached because we reach them together. By combining our expertise and training with a deep understanding of each person's specific desires and needs, we can facilitate person-centered plans that will best foster independence, dignity and success.

About the Role:

At Lifetime Assistance we are seeking a Management Success Coach (MSC) to support and guide new and aspiring leaders through their leadership journey. This is an exciting opportunity to assist in the development, implementation, and documentation of essential management and supervisory training programs. As the MSC, you will collaborate with senior leadership and play a critical role in empowering managers with the skills they need to succeed.

Key Responsibilities:

  • Coaching and Mentorship: Provide one-on-one guidance, feedback, and advice to current managers and those aspiring to take on management roles. Help them navigate challenges and continuously grow their leadership potential.
  • Leadership Development Framework: Develop personalized career development plans and goals for new managers, helping them build the skills necessary to thrive in their roles and advance in their careers.
  • Training Facilitation: Deliver and/or coordinate engaging and impactful management training sessions. Work with the administrative team to ensure smooth scheduling and logistics of training sessions, ensuring all staff are equipped with the knowledge and skills they need to succeed.
  • Effective Communication & Collaboration: Collaborate with HR, managers, and the training team to ensure all stakeholders are aligned on training needs, timelines, and resources.
  • Continuous Learning & Best Practices: Keep up to date with the latest trends in leadership development and share external opportunities (workshops, seminars, etc.) that could benefit the team.
  • Compliance & Certification Support: Assist in preparing for federal and state certification reviews, ensuring that staff training meets required standards.
  • On-Site Training & Flexibility: Provide on-site leadership training as required, with flexibility to accommodate evening and weekend hours as necessary.
  • Document Management: Maintain and track learning and development documentation in compliance with agency policies, ensuring accuracy and completeness.

What We're Looking For:

  • Education & Experience:
    • Bachelor's degree in a related field with at least two years of experience in I/DD (Intellectual/Developmental Disabilities) direct services or staff training.
    • OR an Associate's degree with 4 years of experience in I/DD (Intellectual/Developmental Disabilities) direct services or staff training.
    • OR 8 years of experience in I/DD direct services with at least one year of experience in leadership training or staff development.
    • Preferred: Experience in leadership instruction and facilitation.
  • Skills:
    • Strong written and verbal communication skills, including the ability to present information and respond to questions effectively both in and out of the classroom.
    • Ability to work with and communicate effectively with diverse populations.
    • Strong problem-solving skills with the ability to collect data, analyze facts, and collaborate with others to find positive solutions.
  • Certifications:
    • Must be able to successfully complete the SCIP-R (Strategies for Crisis Intervention and Prevention) course, which includes competence in physical restraints.
  • Additional Requirements:
    • Ability to travel and maintain a flexible schedule, including availability for evening and weekend hours.

Why Join Us?

  • Impact: As the Manager Success Caoch, you will be at the forefront of developing the next generation of leaders, helping them grow in their roles and excel within the organization.
  • Collaborative Environment: Work closely with senior leadership and other departments to foster a culture of continuous learning and leadership development.
  • Professional Growth: At Lifetime Assistance we believe in empowering our employees and providing opportunities for advancement. You will have access to professional development resources to support your career growth.

Ready to make a difference in leadership development? Apply now and join a company that values innovation, growth, and the development of its people!

Lifetime Assistance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


Salary : $62,000 - $72,000

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