Facilities Specialist III - Building Services 060

JOB SUMMARY: The Facilities Specialist III works under general supervision and performs a variety of duties at the journey level to maintain and repair buildings, structures, and their attendant equipment.  

ESSENTIAL FUNCTIONS and RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without an accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. 

• Develops sound working relationships with all program staff to enhance the likelihood of effective outcomes for the Center. 
• Assists in management and overseeing of the day-to-day operations of all maintenance services provided within the Center. 
• Duties include:  carpentry, painting, locksmith, plumbing, electrical, control systems, heating, ventilation, and air conditioning (HVAC) and related work as required. 
• Incumbent may lead the work of others including those of the same classification. 
• Depending upon need, duties of incumbents in this classification may emphasize a particular trade associated with building maintenance and repair.
• Performs rough and finish maintenance carpentry and plastering on commercial, public and residential buildings. 
• Repair and replace doors, windows, building hardware, fencing, and gate. 
• Perform construction carpentry and cabinet-making.  Constructs formwork for various concrete projects and place and finish concrete. 
• Maintain, repair, and con construct roof systems. 
• Perform general maintenance and repair work on glazing materials, floor coverings, ceramic tiles, and concrete and masonry work. 
• Design, fabricate, and weld steel fixtures. 
• Install and repair locks, door closers, and related hardware. 
• Re-key building and offices and duplicate, change and master keys. 
• Maintains electronic access control system and related component. 
• Inspect, install troubleshoot, and repair plumbing components and plumbing fixtures. 
• Perform maintenance and repair work on building power and lighting systems, sewage and storm pumps, motors, and HVAC systems. 
• Repair heating, ventilation and air condition systems and related apparatus. 
• Build, assemble, transport, install, and/or repair facility furnishings and fixtures.
• Assist Maintenance Supervisor in coordination of work, requisitioning of supplies and inspection of work performed.
•  Individuals assigned to the HVAC and electrical technical positions lead other trades workers on special assignments and/or projects. 
• Provide coordination and consultation with and communicate to outside contractors regarding the location and repair of systems and structures bordering the area involved in the contract work.  
• The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance.
• The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers.
• Willingness to abide by the company’s published rules and regulations

COMPETENCIES: Knowledge, Skills, Abilities, and Motivation (KSAM) required for an employee to be successful. 

• Serving Our Consumers: Effectively meeting consumer needs, building productive consumer relationships, and taking responsibility for consumer satisfaction and loyalty. 

• Consumer Focus: Building strong consumer relationships and delivering consumer-centric solutions. 
• Values Differences: Recognizing the value that different perspectives and cultures bring to an organization. 

• Age Specific: N/A
• Basic Job Readiness: Courtesy, Flexibility, Reliability, Responsiveness
• Personal Effectiveness: Communication, Interpersonal Skills, Self-Management, Thinking Skills
• Organizational/Management: Compliance, CQI Commitment, Management of Information, Organizational Participation, Safety
• Performance Specific: Customer Focus

• Effective Communication: Clearly conveying information and ideas to individuals and groups in a manner that engages the audience and helps them understand and retain the message. 

• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Manages Conflict: Handling conflict situations effectively, with a minimum of noise.

• Continuous Improvement: The ongoing process of achieving positive changes in service and processes in order to improve efficiency and quality. 

• Resourcefulness: Securing and deploying resources effectively and efficiently.
• Cultivates Innovation: Creating new and better ways for the organization to be successful. 

• Expertise: Demonstrating proficiency of an employee's skill or knowledge within their field of practice. 

• Drives Results: Consistently achieving results, even under tough circumstances. 

KNOWLEDGE AND JOB SKILLS:  Must have the ability to accurately diagnose and provide basic and complex repair to Center’s facilities in a timely manner.  Must have the ability to assist as backup to Maintenance Supervisor.  Understands and accurately completes required documentation in relation to maintenance of all Center’s facilities.  Demonstrates verbal and written communication skills.  Must be able to life and/or carry items weighting seventy (70) pounds.  

PERSONAL QUALITIES:  Must be self-motivated and dependable.  Must have ability to be on call 24 hours a day and must be able to work with no direct supervision.  Promotes a positive image of the Center when dealing with entire community.  Displays proactive leadership in internal as well as, external interactions.  Demonstrates high level of cooperation. 

SPECIAL FACTORS:  Must demonstrate a level of understanding of the Center’s mission and vision.  Promotes personal and team effectiveness in interactions that will affect the successful outcome of the Center’s mission.

JUDGMENT/DECISION MAKING: Utilizes established corporate policies and procedures in making decisions. Uses sound judgment in meeting the responsibilities and performing the duties of the position.  

EDUCATION & EXPERIENCE: 

• Education:  High School diploma preferred, trade school training required.
• Experience: Minimum 8 years related experience with comprehensive knowledge of maintenance.  Be proficient in all necessary trades to accomplish all assigned tasks, to include but not limited to electrical, plumbing, construction, carpentry, HV/AC and painting.

TRAINING & DEVELOPMENT: Completes all requirements according to Individual Training Plan within the first six months of hire and annually.  Other training and/or professional development may be assigned due to evolution of programs. 

POSITION CONTENT: This job description is not intended to be and should not be construed as an all inclusive list of all the responsibilities, skills or working conditions associated with the position.  While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, and/or remove duties and assign other duties as necessary.