Demo

Intake Specialist - (Home Health Experience Required)

Lifesprk
St. Louis Park, MN Full Time
POSTED ON 12/31/2020 CLOSED ON 1/12/2021

What are the responsibilities and job description for the Intake Specialist - (Home Health Experience Required) position at Lifesprk?

The Home Health Intake Specialist is accountable for receiving, reviewing, reconciling, and processing all incoming home health referrals, including receiving referral via fax, phone, email, or in person; determining if referral can be accepted based on insurance, service area, and scope of clinical needs; review referrals for necessary components and determine missing components; reconcile missing referral components through communication and coordination with TCUs, Primary MD clinics, hospitals, etc; process and oversee the processing of referrals into EMR; coordinate referral flow and capacity with Clinical Managers; identify additional clinical needs and obtain necessary orders to meet client needs.

Position Functions & Responsibilities

Skill/Task

Referral Management

  • Manage home health intake from receiving referral to hand-off to Clinical Managers
  • Receive referrals via phone, fax, email, or in person
  • Review referrals for required components and additional clinical needs to meet client needs
  • Reconciles missing components of home health referrals through follow-up/coordination with providers
  • Coordinate with Clinical Managers to manage referral and achieve timely service delivery within Compliance standards
  • Maintain accurate EMR environment to Compliance standards
  • Complete hand-off from referral intake to home health Clinical Manager
  • Maintain accurate EMR records from referral intake to home health hand-off

Data Entry

  • Completes data entry and all required documentation for home health referrals

Key Competencies

Communication

  1. Respectfully listens to others to gain a full understanding of issues
  2. Comprehends written material; presents information in a clear and concise manner orally and in writing to ensure others understand his/her ideas 
  3. Appropriately adapts his/her message, style and tone to accommodate a variety of audiences

Influencing

  1. Has a personal vision/mission aligned with Lifesprk’s and gives compelling reasons for ideas 
  2. Employs a variety of interpersonal skills and leadership skills to increase the impact he/she has on others
  3. Gives others feedback in a way that wins their support and motivates them to act 
  4. Is a good negotiator, always seeking win-win agreements 

Professionalism

  1. Professional demeanor: adheres to all performance standards in Lifesprk Employee Handbook.
  2. Maintains client confidentiality and professional standards as outlined in the Lifesprk Employee Handbook.
  3. Builds professional relationships in the community representing Lifesprk in a professional and positive light.
  4. Reports awareness of community events or situations that may affect Lifesprk business activities.

Stress Management

  1. Maintains composure and effectiveness despite stressful circumstances
  2. Understands personal stressors and takes steps to limit their impact. 
  3. Keeps issues and situations in perspective and reacts appropriately (e.g. does not over-react to situations or what others say)

Time Management and Planning

  • Avoids the reactive “crisis” style of work
  • Works on issues that may not be urgent like self-development, planning, and relationship building 
  • Able to prioritize work tasks
  • Can appropriately identify and say “no” to unimportant time wasters
  • Accomplishes work on-time 
  • Arrives early or on-time for meetings
  • Returns telephone calls, memos and letters promptly

Additional responsibilities as assigned

Qualifications

  • Minimum of 1-2 years of experience in healthcare
  • Minimum 1-2 years of experience in home health or hospice
  • Experience with referral and/or intake preferred
  • Strong working knowledge of Medicare Home Health & Hospice
  • Proficiency with medical terminology
  • Knowledge of market landscape, community resources, payer sources
  • Strong phone skills, Customer Service Focus, Sales awareness
  • Proficient with technology and technological applications: Microsoft Office, Smart Phone, Calendaring, Wi-Fi, EMR, Internet Browsing, Printer
#LifesprkHomeHealth
Certified Recovery Support Specialist
Lehigh Valley Drug and Alcohol Intake Unit -
Easton, PA
Certified Recovery Specialist for Plan of Safe Care Program
Lehigh Valley Drug and Alcohol Intake Unit -
Allentown, PA
Juvenile Probation Parole Specialist II - Richmond CSO, ISP, & Richmond Intake - Augusta, GA (COM)
Richmond CSO, ISP, & Richmond Intake - Augusta, GA (COM) - Team Georgia Careers -
Richmond, GA

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the Intake Specialist - (Home Health Experience Required).

Click the checkbox next to the jobs that you are interested in.

  • Customer Engagement Skill

    • Income Estimation: $27,461 - $38,180
    • Income Estimation: $28,742 - $52,194
  • Customer Service Skill

    • Income Estimation: $20,590 - $28,338
    • Income Estimation: $21,088 - $28,768
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Intake Specialist - (Home Health Experience Required) jobs in the St. Louis Park, MN area that may be a better fit.

Legal Intake Specialist

Intake Engine, Dallas, TX

Full Time Legal Intake Specialist NRH

Legal Intake Professionals, North Richland Hills, TX

AI Assistant is available now!

Feel free to start your new journey!