What are the responsibilities and job description for the Culinary Supervisor position at LifeSpire of Virginia?
The Glebe is seeking a Culinary Supervisor to join our team.
The Culinary Supervisor is responsible for meal service in the main dining areas and supervises dining team to ensure efficiency and adherence to established standards. They will maintain and build relations with residents, families, staff and guests.
Essential Duties and Responsibilities:
- Supervise and monitor the dining process
- Execute necessary changes to meet customer needs and improve efficiency
- Assist other team members in the development of menus
- Evaluate and recommend menu formats and printing presentations
- Visit all dining service areas to assess service and customer satisfaction levels
- Evaluate customer suggestions and implement changes as needed
- Direct and train hosts and hostesses in the organization and service aspects of the dining rooms and catered events
- Institute programs for orientation and training of waitstaff to ensure job competence and adherence to service standards
- Adhere to the talent management policies and procedures of the community
- Participate in hiring, performance appraisal and discipline of team members
- Conduct team meetings weekly to ensure team members' awareness of dining room and catering activities
- Serve as a role model for team members by maintaining standards for appearance and dress, as well as attendance and meal breaks
- Enforce safety and sanitation standards with team members and correct safety issues to prevent injuries
- Develop and implement routine cleaning procedures for dining room and service pantry areas, continuously
- Serve as coordinator to plan and execute catered events
- Participate with Activities team to carefully plan and execute resident special functions and holiday events
- Develop and maintain good working relationships with all staff members
- Measure resident satisfaction and quality outcomes and work to improve those outcomes
- Assist the director of dining services in managing within budget, which includes recording daily meal counts, preparing weekly sales and cost reports, controlling cost, and reviewing financial performance at least monthly
- Serve on quality improvement teams as requested by the director
- Participate in in-service programs as required
- Build and maintain excellent resident relations by greeting residents by name, listening and acting on resident requests, developing and offering special theme meals, helping to make holidays specials, and getting to know residents families and sponsors
- Work rotating weekends and evenings to ensure the delivery of high quality meals and customer service to resident during meal periods