Director of Learning and Development

LifeSpire of Virginia is seeking a Director of Learning and Development to support our Home Office team in Glen Allen, VA!

Position Summary

The Director of Learning & Organizational Development is responsible for the strategic design, implementation, and effectiveness of learning initiatives across all levels of the organization—from frontline supervisors to senior leadership. This role serves as the architect of LifeSpire’s enterprise learning strategy, ensuring development efforts are aligned with business priorities, workforce needs, and long-term growth objectives.

This position focuses on organizational needs assessment, program design, strategic planning, vendor management, and outcome evaluation to ensure learning initiatives drive measurable improvements in leadership capability, performance, engagement, and retention.

Essential Job Functions & Responsibilities

1. Organizational Learning Needs Assessment

• Conduct ongoing, systematic learning needs assessments across:
• • Frontline and supervisory roles
  • Managers and department leaders
  • Executive and senior leadership
• Use quantitative and qualitative data to identify skill gaps and development priorities, including:
• • Engagement survey results (e.g., We Care Connect)
  • Turnover and retention trends
  • Performance and employee relations data
  • Regulatory and compliance requirements
  • Cross-functional organizational feedback
• Translate identified needs into prioritized, scalable learning initiatives.

2. Learning Strategy, Planning & Design

• Develop and maintain an organizational learning strategy aligned with business goals and growth plans.
• Create annual and multi-year learning roadmaps addressing:
• • Leadership development
  • Supervisor effectiveness
  • Compliance and risk mitigation
  • Career and capability development
• Design structured learning pathways for key roles and leadership levels.
• Establish comprehensive project plans for learning initiatives, including timelines, milestones, stakeholders, and resource requirements.

3. Program Oversight & Systems Management

• Identify and oversee learning systems and supporting infrastructure.
• Ensure learning programs are consistent, accessible, and scalable across communities and departments.
• Partner with internal stakeholders to integrate learning with:
• • Onboarding
  • Performance management
  • Career progression and succession planning
• Ensure training content reflects organizational values, culture, and operational realities.

4. Vendor & Facilitator Management

• Identify, evaluate, and manage relationships with external training vendors, facilitators, and content providers.
• Ensure external partners deliver learning solutions aligned with:
• • Adult learning principles
  • Organizational culture
  • Defined success metrics
• Manage contracts, budgets, and performance outcomes for learning initiatives.

5. Measurement, Evaluation & Continuous Improvement

• Establish clear success metrics for learning initiatives beyond attendance and completion rates.
• Evaluate effectiveness through:
• • Post-training assessments
  • Behavior change indicators
  • Manager feedback
  • Business outcomes (e.g., retention, engagement)
• Partner with leaders to reinforce application of learning and ensure accountability.
• Use data-driven insights to continuously improve learning programs and strategies.

6. Partnership & Influence

• Collaborate closely with internal partners, including the Director of Clinical Services, Human Resources, and operational and community leadership.
• Serve as a trusted advisor to leaders on workforce capability and development strategies.
• Support organizational change initiatives by equipping leaders with the tools and skills needed to lead effectively through growth and transformation.

Working Conditions

This is a hybrid position. Regular travel to organizational communities is required.

Qualifications

• Bachelor’s degree required; advanced degree preferred.
• 5 years of experience in learning and development, organizational development, or talent development.
• Demonstrated experience designing and managing enterprise-wide learning programs.
• Proven ability to conduct needs assessments and translate data into actionable development strategies.
• Experience managing external vendors and consultants.
• Strong knowledge of adult learning theory and organizational development principles.
• Excellent communication, facilitation, and project management skills.
• Strong analytical and problem-solving abilities.