Business Office Coordinator - Lifespark

Position Summary

Responsible for managing accounts receivable, month end processes, accounts payable, and general reporting for assigned facilities. Responsible for overall management and general administration support for assigned facilities.

Hourly Wage: $29.00 - $30.00 per hour, depending on experience

Work Environment: Remote

Schedule: 1.0 FTE. Full-Time / Monday - Friday 8:00am - 5:00pm CST

Position Functions and Responsibilities

• Verify, maintain and reconcile assigned payer A/R accounts in applicable software.

• Analyze and submit billing of assigned payers according to company established deadline.

• Coordinate with facility teams and billing specialist to ensure accuracy of census and ancillary items.

• Communicate with state and county offices to obtain and provide necessary information on residents/tenants.

• Communicate with billing specialist to obtain and provide necessary information on residents

• Communicate with assigned facility team members to obtain and provide necessary information for billing.

• Review aging: follow up on any account if it is in arrears per company established policies.

• Coordinate and enter daily deposits, balance daily receipts, and post daily journal payments.

• Prepare and reconcile month end processes to meet company deadline.

• Prepare reports, including collection notes and the A/R aging report by company deadline.

• Manage and process invoices and required reporting with payables systems.

• Complete required reporting, including Certificate of Rent Paid’s, and other reporting requested by other departments.

• Answer phone, greet visitors and provide direction and assistance in a friendly and helpful manner.

• Must be adaptable, flexible to changes, and able to prioritize and organize work efficiently to accomplish workload within time allotted.

• Maintain a positive attitude in relation to customer service program.

• Comply with established safety rules and regulations.

• Promptly reports accidents, incidents, and unsafe and hazardous conditions/equipment to supervisor.

• Understand, comply with, and promote all rules regarding resident’s rights.

• Abide by the facility’s policies, procedures, and practices.

• Attend meetings and mandatory in-services.

• All other duties as needed.

Qualifications

Experience and Education

• High school graduate or equivalent.

• Minimum of three years’ experience in a business office environment, preferably health care oriented.

Knowledge, Skills, and Abilities

• Must be able to relate professionally, positively, and cooperatively with residents, resident’s families, and employees.

• Must possess proficient computer skills, including email use.

• Must be capable of maintaining regular attendance.

• Must meet all local health regulations and pass post-employment physical exam if required. This requirement also includes drug screening, criminal background investigation, and reference inquiry.

• Must be capable of performing the Essential Job Functions of this job, with or without reasonable accommodation.

In accordance with the Americans with Disabilities Act, all essential job functions are required. Management reserves the right to change job responsibilities, duties, and hours as needs change. This document is for management communication only and is not intended to imply a written or implied contract of employment.

Physical Demands

The following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Walking/mobility, reaching, bending, lifting or repositioning residents, grasping, pushing medication carts, pulling, fine hand coordination, ability to hear and respond to pages, ability to understand and follow written and oral instructions and directions, ability to read and write and do mathematical percentile, ability to communicate with the residents and others, ability to distinguish smells, tastes, and temperatures, and ability to remain calm in emergency situations and when handling multiple tasks.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.