Targeted Case Manager (53550)

POSITION SUMMARY:  The Targeted Case Manager (TCM) will provide case management services to individuals in their assigned program of severe mental illness (SMI), substance use (SUD), and/or serious emotional disturbance (SED). Position consists of resource acquisition, linking to services, coordinating care for physical and mental health needs and monitoring changing needs of participant.

DUTIES AND RESPONSIBILITIES:

• Assess client and family strengths and needs.
• Link client and/or family to appropriate community resources.
• Assist client/family with advocacy efforts with other community services.
• Maintain appropriate contact with client and/or family, to include a minimum of 4 contacts a month including 2 face to face.
• Collaborate with Lifeskills staff and external providers to assist in client’s recovery from mental illness and/or substance use.
• Assure client choice and access to community resources.
• Provide services in the clinic and the community (i.e. homes, school, courts, DCBS, etc).
• Assist individual to engage in activities that will provide opportunities for developing meaningful roles in his/her community (e.g. volunteer, employee, member, customer, patron etc.)
• Use personal vehicle to transport individuals to and from various community settings of their choice (must maintain current license and vehicle insurance).
• Conduct oneself morally, and ethically, serving as a positive role model.
• Provide billable targeted case management services to 23- 25 clients per month or appropriate to program.
• May fill in from time to time during the absence of other staff, as assigned by supervisor.
• Attend individual and group supervision as scheduled.
• Employee is responsible for timely documentation of services provided.
• Other duties as assigned/required.

QUALIFICATIONS:

• Requires a Bachelor of Arts or Science Degree in Psychology, Social Work, or behavioral science with one year of post graduate experience working with individuals with mental health, SUD, or SED .
• Must have reliable transportation with driver’s license and auto insurance as must be able to transport clients.
• Must possess strong written and verbal skills

JOB REQUIREMENTS / EXPECTATIONS:

• Ability to sit for extended time for meetings, documentation, and clinic services.
• Ability to stand, walk, bend, and move within clinic and community settings.
• Must have car insurance and be able to transport clients for appointments and community engagement.
• Ability travel across regional sites when needed.
• Must maintain confidentiality and adhere to all regulatory and ethical standards.
• Performance will be evaluated by client outcomes, documentation compliance, and alignment with organizational goals.

CORE VALUES:

All employees must be willing to live our company's core values.

• Integrity – Exhibiting the highest moral, ethical and legal standards. Doing the right thing – even when no one else is looking.
• Teamwork – Putting team success over personal success. Actively valuing the strengths and talents of others.
• Trust/Respect– Seeing and believing in the good intentions of others. Interacting with others in a way that makes them feel valued. Listening without judging. Offering understanding and acceptance.
• Care/Compassion – Demonstrating unconditional kindness, concern and empathy. Exhibiting genuine concern for others.
• Ownership/Accountability – Taking personal responsibility for one’s work, actions and feelings. Accepting responsibility for and learning from mistakes.

Salary : $42,000