What are the responsibilities and job description for the Clinical Director position at LifeSkills Connection Inc?
Position: Clinical Director
FLSA Status: Exempt
Reports to: Executive Vice President
POSITION Description: The Clinical Director is a licensed clinician responsible for providing direct client care while leading and managing the clinical team at Holistic Healing and Counseling LLC (HHC), LifeSkills Connection, Inc.'s outpatient counseling and behavioral health practice and providing general oversight of the therapy operation at the Holistic Healing Center in Davenport, Iowa. Both operate within the LifeSkills Connection, Inc. family of companies. This position maintains an active client caseload, directly leads and manages the HHC clinical team, and oversees the quality and consistency of clinical services across both locations. Where qualified, the Clinical Director provides clinical supervision to HHC's provisionally licensed therapists working toward independent Iowa licensure; at the Davenport location, direct clinical supervision of not-fully-licensed staff continues to be provided by the site's existing clinical supervisor. This role partners with the Office Coordinator, who oversees site operations and administrative staff, and reports to the Executive Vice President.
RESPONSIBILITIES:
Direct Clinical Care
- Maintain an active client caseload of approximately 8-10 clients, providing assessment, diagnosis, and evidence-based individual, family, and group therapy
- Develop, implement, and review treatment plans in accordance with clinical best practices and applicable standards of care
- Maintain timely, accurate, and confidential clinical documentation in the electronic health record (EHR)
- Uphold ethical, legal, and professional standards, including confidentiality and mandatory reporting requirements
Clinical Leadership & Team Management
- Lead and manage the clinical team at Holistic Healing and Counseling Center, fostering a collaborative, high-quality clinical environment
- Provide general oversight of the therapy operation at the Holistic Healing Center in Davenport, Iowa, supporting clinical quality and consistency, while the site's existing clinical supervisor continues direct clinical supervision of not-fully-licensed staff
- Ensure consistent standards of care, clinical policies, and documentation practices across both locations
- Oversee day-to-day clinical operations, including caseload assignment, coverage, and client flow
- Monitor clinical quality, documentation compliance, and client outcomes, providing feedback and coaching to clinical staff
- Participate in the recruitment, hiring, onboarding, and training clinical staff
- Conduct performance evaluations and support the professional development of therapists
Clinical Supervision (Preferred)
- Where qualified, provide clinical supervision to HHT's temporarily or provisionally licensed clinicians (e.g., LMHC, LMFT, or LMSW) accruing supervised experience toward independent Iowa licensure, in accordance with Iowa Board of Behavioral Science and Iowa Board of Social Work requirements
- Document supervision hours and support supervisees' progression to full licensure
- Provide case consultation, mentorship, and ongoing clinical development for staff
Quality & Compliance
- Ensure clinical services comply with Iowa licensing board regulations, payer requirements, and HIPAA
- Support documentation audits, utilization review, and quality improvement initiatives
- Coordinate with administrative staff on credentialing, insurance authorizations, and payer compliance
Collaboration & Practice Support
- Partner with the Office Manager and site administrative staff on scheduling, intake flow, billing coordination, and operations at both locations
- Serve as the primary clinical point of contact for both locations and for LSC corporate functions on clinical matters
- Maintain a regular presence across both locations, with travel between sites as needed
- Support the continued integration and growth of the counseling services at Holistic Healing Therapy and the Holistic Healing Center within LifeSkills Connection, Inc
This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.
SKILLS AND QUALIFICATIONS:
- Active, unrestricted independent Iowa clinical license (LMHC, LMFT, LISW, or Licensed Psychologist)
- Strong clinical skills in assessment, diagnosis, and evidence-based treatment
- Demonstrated leadership and team management ability
- Knowledge of behavioral health regulations, professional ethics, HIPAA, and clinical documentation standards
- Qualification to serve as a clinical supervisor under the Iowa Board of Behavioral Science or Iowa Board of Social Work preferred
- Proficiency with electronic health record (EHR) systems
- Exceptional written and oral communication skills
- Strong interpersonal, organizational, and problem-solving skills
- Ability to balance a clinical caseload with leadership responsibilities
- Commitment to ethical, client-centered care
- A flexible, creative, entrepreneurial spirit and a demonstrated passion for the mission, vision, and values of LifeSkills Connection, Inc
EDUCATION AND EXPERIENCE REQUIREMENTS:
- Master's or Doctoral degree in counseling, social work, marriage and family therapy, psychology, or a related clinical field
- Active, unrestricted independent Iowa clinical licensure (LMHC, LMFT, LISW, or Licensed Psychologist)
- Three or more years of post-licensure clinical experience
- Prior clinical leadership or supervisory experience preferred
- Qualification to provide clinical supervision under the applicable Iowa licensing board a plus
- Experience with EHR systems and outpatient behavioral health practice operations preferred
BENEFITS INCLUDE:
- Employer paid Short- and Long-Term Disability, Life Insurance
- Full Health & Medical benefits (Dental, Health, Vision)
- 401k Retirement Plan, HSA, FSA
- Paid Holidays, PTO More
LifeSkills Connection Inc. is committed to granting equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to use this online application process and need an alternative method for applying, you may contact Human Resources, 833-311-1661, for assistance.