National Director of Commercial Operations

Responsibilities

• Maintain positive and constructive relationships with clients/customers and identify opportunities for increase revenue/profit.
• Oversee the Operations Managers in the development and monitoring of the annual operating budget for the commercial facility.
• Ensure the statements of work are compatible with operating capacities or develop the plans to increase operational capabilities of the facility.
• Oversee all warehouse safety, good housekeeping and ensure all warehouse SOPs are being followed.
• Holds management and employees accountable to the company’s culture and values.
• Assists in the preparation of capital expenditure requests for projects.
• Develops and leads planning, design, implementation, communication, and delivery of the company’s logistics initiatives for commercial facility.
• Works with Vice President of Operations and Managers on supporting company and group initiatives, assisting with change management, tracking key performance indicators, and monitoring the implementation of strategic business or project plans to ensure consistent execution.
• Maintain good communication with Senior Leadership to ensure smooth running of production.
• Compile daily productivity and reliability statistics as needed.
• Recommend or implement measures to improve Operations methods and motivate employees.
• Track the efficacy of various initiatives and help implement the appropriate reporting and metrics to ensure desired results are being achieved.
• Ensure building is secured during schedules hours.
• Travel to other LifeScience Logistics locations, as needed.
• Special projects as assigned by Senior Management.
• Manage all aspects of a multi-site operation, if required.

Qualifications and Job Specifications

• Bachelor’s degree in engineering or a scientific field plus a minimum of 8 years related experience in pharmaceuticals distribution, medical device distribution or a related environment with a combined minimum of 5 years management experience.  Master’s degree (MS or MBA) preferred.
• 8 Years warehouse management experience in receiving, storing, issuing, and accounting for property in a warehouse required.
• Working knowledge of an ERP systems is required.
• Working knowledge of MS Office Suite specifically Excel, Word, Outlook.
• Strong leadership, team building, organizational and interpersonal skills. Strong analytical competency.
• Ability to prioritize tasks, and ascertain what problems and issues should be escalated to Senior Management.  Ability to think strategically.
• Must possess excellent verbal and written communication skills.
• Must possess strong analytical and problem-solving skills.
• Exhibit exceptional interpersonal relationships with employees, peers, and customers.
• Valid driver’s license.
• Professional dress is required.
• Must pass background check and drug screen.
• Demonstration of the following:

• Effective time management skills,
• Impeccable verbal and written communication skills,
• Ability to conduct appropriate research as needed,
• Strong presentation skills,
• Attention to detail and organization,
• Critical thinking, and
• Interest to work in a fast-paced environment.

Technical Expertise

• Demonstrated skills and practice of Lean Six Sigma or comparable Continuous Improvement framework capability/FMEA required.
• Medical Device, Pharmaceuticals, and/or Biologics experience required.
• Knowledgeable with cGMPs, Quality Systems, and CAPAs per 21 CFR 210/211 and 820.
• Highly-knowledgeable with current FDA and DEA regulations.
• Ability to maintain and track budget/spending trends.
• Advanced public speaking and presentation skills.
• Excellent verbal and written communication skills.
• Supply Chain Planning and Optimization.

Additional Employment Requirements

• Must be able to successfully pass all preliminary employment requirements (i.e., background check and drug screen)
• Other requirements such as professional licensing.

Physical/Mental/Visual Demands

• Work is light to medium in nature with frequent walking to perform assigned tasks
• Must be able to communicate clearly with shippers and employees
• Must be able to read at a distance, close to the eyes and at arm’s length, with or without correction

Working Conditions

• Activities occur both inside (protected from weather conditions but not temperature changes) and outside
• Hazardous conditions may exist, such as proximity to moving mechanical parts, electrical current and working in high places.

Equipment Operated

• Equipment:  Laptop computer, cell phone, fax machine, copier, desk phone, forklift, and pallet jack. 
• Systems:  Outlook, Excel, Word, PowerPoint, TECSYS (Warehouse Management System), UKG (HRIS), and Quality Connect (Quality Management Software)

LifeScience Logistics is an equal opportunity employer that takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity, or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.