Director of Business Enablement

Responsibilities

• Lead cross-functional initiatives to streamline workflows, eliminate inefficiencies, and drive operational and cost improvements.
• Serve as LSL’s internal and external expert on temperature-controlled logistics, ensuring the highest standards in cold chain performance and compliance.
• Partner with Business Development to provide pre-sales support and serve as a trusted advisor to customers, presenting innovative and scalable logistics solutions.
• Build and deploy BI tools, dashboards, and analytics to identify performance gaps and optimize decision-making at the executive level.
• Oversee strategic business enablement projects that enhance efficiency, scalability, and customer satisfaction across all facilities.
• Collaborate with Operations, IT, Compliance, and Business Development to ensure alignment of business processes with customer and company objectives.
• Champion change management initiatives to drive adoption of new processes, technologies, and best practices across LSL.
• Develop and report on performance metrics to track business enablement impact and ROI.
• Stay informed on industry trends, emerging technologies, and market developments to position LSL for continued innovation and competitive advantage.
• Other duties as assigned.

Qualifications and Job Specifications

• Bachelor’s degree in business, Supply Chain, Life Sciences, or related field required; MBA or advanced degree preferred.
• Minimum of 10 years of progressive experience in logistics, supply chain, life sciences, or pharmaceutical operations, including cold chain management.
• Demonstrated expertise in process improvement, business enablement, and operational excellence initiatives.
• Strong analytical and business intelligence capabilities; experience with Power BI, Tableau, or similar tools preferred.
• Proven ability to lead cross-functional teams and deliver measurable business outcomes.
• Exceptional communication, negotiation, and presentation skills with the ability to influence senior leaders and engage with customers.
• Experience supporting sales or business development efforts through technical solution design or customer engagement preferred.
• Highly organized, strategic thinkers with a proactive and collaborative mindset.

Technical Expertise

• Strong proficiency in business intelligence and analytics platforms (Power BI, Tableau, Excel).
• Deep understanding of cold chain logistics processes and compliance requirements.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Ability to analyze complex operational data and translate insights into actionable strategies.
• Excellent verbal and written communication skills for internal leadership and customer presentations.
• Experience with ERP, CRM, and logistics management systems preferred.

Additional Employment Requirements

• Must be able to successfully pass all preliminary employment requirements (i.e., background check and drug screen)
• Other requirements such as professional licensing.

Physical/Mental/Visual Demands

• Work is light to medium in nature with frequent walking to perform assigned tasks.
• Work is performed in an office setting.
• Must be able to safely conduct occasional lifting of 25 lbs.

Working Conditions

• Activities occur both inside and outside.
• Hazardous conditions may exist, such as proximity to moving mechanical parts.

Equipment Operated

• Equipment: Laptop computer, fax machine, copier, desk phone, and cell phone, 2-way radio.
• Systems: WMS, Techsys, Compliance Quest, Outlook, Excel, Word, Specialized software, etc.

LifeScience Logistics is an equal opportunity employer that takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity, or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.