What are the responsibilities and job description for the Virtual Support Specialist position at LifeScape?
* Average Pay Starts $19.83/Hour! * This position is NOT remote - ON SITE ROLE *
* 3 Day Work Week - Sunday-Tuesday * Hours are 6PM- 6AM *
* Supporting People in a Whole New Way *
"Discover a purpose, that gives you passion."
If you love the rewards of caring for people on a daily basis, are a hard worker, and are searching for a long-term career, we would love to have you as one of our respected team members! As a Virtual Support Specialist, you will utilize your empathic and passionate nature to care for people supported and work hand-in-hand with an incredible team to tend to the immediate medical/behavioral needs of our people. This position will assist from a command center by providing support to the staff 24/7 to the staff and people we care for!
You will be challenged by the dynamic environment, where you will work as a pivotal member of the staff, to exceed company goals and foster teamwork. At LifeScape, we are striving to care for individuals in a different way! If you want to play an integral role in providing care and support to our people, then come work for us!
Some of the responsibilities you can anticipate for this role include, but are not limited to:
- Ensuring the safety, security, comfort, and human rights of persons served and responding to summons for assistance from direct care staff and using educated judgment to react to unplanned and emergency situations
- Virtually supporting persons served to increase their independence, maintain grooming/hygiene, and exercise their rights by remotely prompting and teaching skills in various activities of daily living as natural teaching opportunities arise
- Virtually supporting persons served to reduce maladaptive behaviors and to learn appropriate replacement behaviors by implementing approved general healthy behavioral practices as natural teaching opportunities arise as well as supporting and deploying staff as needed;
- Virtually assisting in maintaining the health of persons served by assisting with remotely providing or deploying nursing support or emergency medical services as needed
- Documenting actions taken throughout the shift by maintaining logs and other data collection records to indicate actions taken at each location, the completion of hourly checks at each location and information or concerns regarding consumers seen throughout the shift
- Troubleshooting and communicating technical difficulties with the software utilized to monitor each location by implementing proper reconnection strategies
Requirements
Education and Experience
A high school diploma or GED equivalency is required. Must be 18 years of age or older. Valid driver’s license with a clean driving record. Prior experience working with adults with disabilities or challenging behaviors is preferred. Successful completion and certification in training provided by the agency within the specific time allotment required.
Why Work for Us?
We Are Driven by Our Mission
Empowering people to live their best life.
We Have a Vision for Our Future
LifeScape will be an innovative organization, providing exceptional services and creative solutions for people with varied needs and complex care across their life span. Through collaborative partnerships, LifeScape will become a destination for research, and the development, implementation, and training of technology-based solutions to improve the lives of people we support.
We Lead with Shared Values
Integrity - Compassion - Respect - Safety and Wellbeing - Fiscal Responsibility - Excellence - Accountability
Note: Job postings are not exhaustive lists of all skills, responsibilities, or efforts associated with a job. They reflect principal job elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
LifeScape is an Affirmative Action and Equal Opportunity Employer of females, minorities, individuals with disabilities, and protected veterans. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
LifeScape is a qualifying employer under the Public Service Loan Forgiveness Program
Experience
Preferred- Prior experience working with children or adults with disabilities or challenging behaviors preferred. Successful completion and certification in training provided by agency within specific time allotment required.
Education
Preferred- General Equivalency Diploma or better
- High School or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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