Senior Business Process Specialist

SENIOR BUSINESS PROCESS SPECIALIST

Inverness, UK (HYBRID / REMOTE)

Our vision is to create a world without limits for people with diabetes and related conditions.

Join us at LifeScan, maker of the iconic OneTouch® brand diabetes products to bring to life our mission to deliver personalized health & wellness experiences that engage people to live their best lives. LifeScan has had an unwavering commitment to improving the quality of life for people with diabetes by developing agile products defined by simplicity, accuracy, and trust to enable knowledge, wellness and health. We have virtual, dynamic and on-site employees in markets around the globe. 

LifeScan is headquartered in Malvern, Pennsylvania and has a 340,000 square foot state-of-the-art manufacturing and distribution facility in Inverness, Scotland. With more than 2,000 employees LifeScan serves more than 90 countries.

At LifeScan we believe our talented and passionate team is what makes us special. We inspire excellence and teamwork through our Shared Values of Care, Create, Connect and Compete.

We have a great opportunity for a Senior Business Process Specialist. This role can be based in Inverness or remotely (outwith) United Kingdom. 

What YOU will do here at LifeScan:

Responsibilities will include:

• Researching, analysing, and recommending changes to LifeScan business processes, to improve operational efficiencies, quality, service, and profitability.
• Supporting the Commercial Operation Team in delivering change related activities, documents, tasks, and analysis of Business processes.
• Creating flowcharts, process maps, and diagrams.
• Supporting cross-functional activities and working sessions during project design and implementation phases.
• Designing and preparing documentation, training materials, and communications which support new processes.
• Delivering training to impacted business units when needed.
• Being the compliance gatekeeper of existing standard processes.
• Being accountable for reviewing, analysing, assessing, and making recommendations to improve and enhance business processes.
• Being accountable for a Global Process catalogue, ensuring process materials, SOP’s and work instructions are up to date and in line with actual delivery.
• Executing and ensuring compliance with all Governance frameworks in order to deliver effective and efficient implementation of all business requests, projects or developments.
• Participating and supporting on the business requirements management process, gathering high-level requirements, defining and communicating these through a detailed requirements process.
• Creating detailed business analysis, outlining opportunities, anticipating requirements and uncovering areas for improvement. You will also present solutions that meet the business needs.
• Being responsible for documenting and communicating results.
• Defining and updating business requirements, as well as reporting back to stakeholders.
• Updating, implementing and maintaining procedures and governance.
• Supporting the project Managers and Business owner in all areas of strategic roll - out and programs
• Managing the end-to-end process of core HR functional transactions related to workforce management of employees and non-employees within the HCM system.
• Developing scheduling, communicating, and implementing audits to ensure process flow and data integrity of transactions are in compliance with federal, local, and state regulations, and company policies/procedures.