Unit Secretary

Job Info

Job Title: Unit Secretary
Job Type: FT

Sign-on/Commitment Bonus

Schedule: PRN

Your experience matters: The Rehabilitation Hospital of Montana – IRF

At Rehabilitation Hospital of Montana, we are committed to empowering and supporting a diverse and determined workforce that can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll help those in our facilities who interface with and provide care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

Qualifications and requirements: The Unit Secretary provides frontline administrative and receptionist support for the nursing unit. Initiates, maintains, and closes electronic medical records; manages phones and visitor inquiries; supports communication among patients, families, physicians, and staff; and performs non-clinical patient service tasks to ensure smooth unit operations and excellent customer experience.

• Greet and assist visitors promptly; provide directions and answer routine questions.
• Initiate the medical record at admission; maintain documentation during the stay; close the record at discharge within the EMR.
• Initiate and follow up on physicians’ orders as directed by unit procedures.
• Serve as unit receptionist: manage incoming/outgoing calls and provide visitor information.
• Facilitate frequent communication with unit personnel, physicians, ancillary departments, patients, and families to exchange information.
• Provide non-clinical patient support (e.g., respond to call lights, fulfill requests for non-care items, accompany patients to appointments, assist in the café as assigned).
• Perform other duties as assigned.

Additional Information. Demonstrates professional, courteous, and helpful service in all interactions. Protects patient privacy and confidentiality in all communications and record handling. Prioritizes multiple tasks in a fast-paced environment and escalates concerns appropriately.

Knowledge, Skills & Abilities

• Education: High school diploma required; two years of college-level education preferred.
• Experience: Prior hospital experience preferred.
• Technical: Computer experience required; EMR/electronic documentation familiarity desirable.
• Communication: Ability to speak and write concisely; knowledge of medical terminology is desirable.
• Interpersonal: Works effectively with all levels of medical personnel, patients, and families; strong customer service; reliability and attention to detail.

What do we offer:

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

• Shift differential
• Comprehensive medical, dental, and vision plans, plus flexible-spending and health-savings accounts
• Competitive paid time off and extended illness bank package for full-time employees
• Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
• Tuition reimbursement, loan assistance, and 401(k) matching
• Employee assistance program, including mental, physical, and financial wellness
• Professional development and growth opportunities

Connect with our Recruiter: Not ready to complete an application, or have questions? Please get in touch with Ronald De Castro via email, Ronald.DeCastro@lifepoint.net , or connect with me!

About Us
and is part of Lifepoint Health , a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone—your experience matters

EEOC Statement
“Rehabilitation Hospital of Montana is an Equal Opportunity Employer. Rehabilitation Hospital of Montana is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”

Posting Date: 2025-11-10T20:03:12 00:00

Job Schedule: Part time

Locations: 3572 Hesper Rd Billings MT 59102