Health Information Office Administrator

This position requires travel from the Clifton Park office to the Glen Falls office up to 2x a week. 

Job Summary:

The Health Information Office Administrator (HIOA) will be responsible for (1) the confidential management and handling of member records to ensure compliance with HIPAA Privacy and Security requirements, and (2) the efficient operation and maintenance of the assigned Hub and/or regional offices.  

Essential Duties and Responsibilities: 

(1) HIM Functions  

• Ensures compliance with all pertinent government regulations (e.g., HIPAA, NYS OPWDD, NYS DOH) and all policies, procedures, and operating standards for HIM under a CCO/HH environment.   

• Provides day-to-day document management as it relates to HIM, including, but not limited to compiling, processing, indexing, and filing of member records, and retention and destruction protocols of documents/forms containing Protected Health Information (PHI).   

• Ensures confidentiality in working with members’ Medical Records and documentation.     

• Manages and implements projects assigned by the Director of HIM   

• Collaborates with Care Management, Quality Improvement, Compliance and Incident Management on assigned projects and assists staff in the gathering of information related to audits and/or document reviews.   

(2) Office Administration Functions  

• Maintains staff and visitors sign-in logs  

• Ensures proper cleanliness of assigned hub is maintained by cleaning professionals and office is kept organized.  

• Assists in day-to-day general office functions, including but not limited to catering organization and meeting room booking.  

• Purchases and maintains approved office supplies, including but not limited to kitchen/snack supplies, water orders, and general office supplies  

• Managing and monitoring office paper-related equipment, including the printer/copier and shred bins  

• Manages the mail for assigned hub and/or office, including but not limited to creating and supplying postage, assisting care managers with mailing documents, gathering and scanning mail, receiving incoming packages, and preparing and dropping off packages and certified mail  

• Assists IT in the gathering, delivering, and receiving of employee technological equipment  

• Acts as primary contact for any on-site issues during business hours, including but not limited to heating, leaks, doors/locks, and plumbing  

Education and Experience:  

• Minimum high school diploma/ equivalency  

• AAS / certification in a related field preferred (Human Services, Health Information Management)  

• At least one year experience working in an office setting completing clerical tasks (e.g. mailing, filing, sorting).  

• Working knowledge of basic computer programs (e.g., Windows, Office 365, Word, Excel, PowerPoint) and willingness to learn and adapt to multiple computer systems   

• Working knowledge of office equipment; printers, fax machines, etc.  

• Detail-oriented and able to prioritize and manage multiple assigned tasks  

Salary : $21 - $22