CCBHC Compliance & Quality Assurance Manager

Under the direct supervision of the Director of Quality Assurance, the CCBHC Compliance & Quality Assurance Manager will oversee development, implementation, and evaluation of CCBHC requirements. This role ensures the Center meets all state and federal SAMHSA CCBHC Certification standards to maintain its status as a provider.

Key Responsibilities

• Certification Management - Oversee all aspects of maintaining T-CCBHC certification, including preparation for state site visits and audits.
• Community Needs Assessment - Lead the biennial Community Needs Assessment process to ensure services align with the identified needs of the local population.
• Policies and Procedures - Develop and update policies to reflect current CCBHC standards, ensuring alignment with the Texas HHSC CCBHC Provider Manual.
• Contract and Memorandums of Understanding (MOUs) - Manage agreements with partners, ensuring they meet CCBHC-specific care coordination and reporting requirements.
• Continuous Quality Improvement Activities - Design and lead CQI activities focused on clinical outcomes, access to care, and operational efficiency.
• CCBHC Quality Measures - Oversee the collection, analysis, and timely submission of state-required and federal CCBHC Quality Measures.
• Supplemental Grants - Support the management and reporting of CCBHC-related grants and funding streams.
  
  

The CCBHC Compliance & Quality Assurance Manager will create and monitor workplans and data collection and evaluation protocols and tools to assist in the assessment of the Center’s CCBHC status in order to maintain active certification. This position is responsible for monitoring, conducting routine analysis, and evaluating CCBHC status. This position will routinely submit status reports to Center leadership and collaborate with specific leaders to address deficiencies through plans of correction as necessary.

This position will attend webinars, conferences, trainings, and provider calls related to the Center’s CCBHC status and requirements; act as the Center’s primary Subject Matter Expert (SME) on CCBHC regulatory changes. Content will be communicated to and shared with applicable leadership.

Qualifications

• Must have a Bachelor’s Degree from an accredited college or university in psychology, social work, counseling, or research and statistics; Master’s Degree preferred.
• Texas Licensure (e.g., LPC, LCSW, LMFT) with good standing preferred.
• Minimum of 3 years of experience in a community mental health setting or CCBHC required
• Minimum of 3 years of clinical experience in the treatment of individuals with mental illness and/or chemical dependence. If a shorter time the individual’s experience and aptitude to learn and perform the role well quickly will be taken into consideration.