What are the responsibilities and job description for the Clinical Coordinator position at Lifeline Services?
About Lifeline:
In 1997, a group of volunteers with a heart for human life founded what is now known as Lifeline. Their vision: to create a Christ-centered resource for anyone affected by an unexpected pregnancy. Did they have any idea how that vision would take root in Kirksville and reach its branches across Northeast Missouri?
Lifeline currently serves over 250 clients and 9,000 public school students a year. Our goal is to provide support and tangible resources to new moms and dads as they progress through pregnancy and into parenthood. From pregnancy tests and ultrasounds to abuse prevention education programs reaching thousands of teens in over 50 schools, Lifeline extends numerous opportunities for all to experience abundant life.
We exist to save and change lives. Want to come along for the ride? We’d love to have you aboard our mission to bring hope to families all over Northeast Missouri.
Position Overview:
The Clinical Coordinator will provide administrative and operational support to ensure the smooth functioning of medical programs. The ideal candidate will assist in coordinating program activities, maintaining accurate records, and facilitating communication between team members and stakeholders. This position is 32 hours weekly, Monday-Thursday, in-person in Kirksville, MO. No remote options are available for this position.
Requirements of Position:
● Minimum of associate’s degree or equivalent experience in a professional setting.
● Previous experience in a clinic setting or in a similar role.
● Knowledge of medical terminology and healthcare procedures.
● Proficiency in medical software systems.
● Ability to operate a multi-line phone system and basic office equipment.
● Strong organizational and multitasking skills.
● Excellent communication and interpersonal abilities.
● Attention to detail with the ability to handle sensitive information confidentially.
● Must be a committed Christian demonstrating a personal relationship with Jesus Christ and faithfully attend church.
● Agreement with Lifeline’s Statement of Faith and Statement of Principle.
● A criminal background check before employment.
Responsibilities:
● Provide support to medical services, ensuring efficient scheduling, communication, and coordination of activities.
● Greet callers/appointments in a professional and respectful manner and route to appropriate parties across the organization.
● Assist in maintaining accurate and up-to-date patient records, adhering to confidentiality and compliance standards.
● Serve as a point of contact for patient intake, addressing inquiries, and facilitating communication between patients and medical staff.
● Assist with patient assessment, exams, and procedures.
● Assist with data collection and reporting, inventory management, and patient follow up.
● Coordinate client referrals across multiple service programs.
Benefits:
- Paid vacation days
- Paid personal/sick time
- Paid parental leave
- Paid holiday time
- Employer-sponsored retirement match
- Health reimbursement plan
- Tuition discount for staff/spouse at partner universities
- Life and accident insurance options
- Four-day work week
- Paid certifications, professional development, and training
- Staff prayer and mentoring program
- Collaborative supportive environment
- Mission-driven work
Training and Support:
• CPR & First Aid Certification
• On the job training and support
• Other continuing education opportunities as available
What Our Staff Say:
The best part about working at Lifeline is . . .
“Working with great people for a great cause! Getting to be a part of something bigger than yourself and helping those in your community is such a blessing. Everyone works as a team here and makes you feel included and important. Plus, a four day work week isn't so bad either!”
“Lifeline makes sure to listen to your ideas and support you with education and mentorship and feedback. The leaders check in on how you are doing and actually listen to you and help you to make plans or changes as needed.”
"Working with like-minded Christians. I think it is powerful to have an organization full of people who have faith and are willing to openly share their testimony. The vulnerability is refreshing. I also love the opportunities that have been offered for growth within the company. Having people supporting you and wanting more for you is a blessing. I love Lifeline!”