What are the responsibilities and job description for the Residential Aide position at Lifeline Connections?
Lifeline Connections is a community-based behavioral health organization that specializes in providing confidential and compassionate care to individuals who experience substance use and/or mental health conditions.
Our Vision - As the premier provider of substance use and mental health services in the Pacific Northwest, we are respected and the most trusted resource for behavioral health treatment and whole-person care. We provide a comprehensive continuum of coordinated quality services, foster enduring relationships, and empower our communities to truly thrive.
Our Mission - Through superior customer service, high quality programs, and well-trained and dedicated staff, we inspire hope and support lifesaving changes for people affected by substance use and mental health conditions.
Residential Aide
Status: Non-Exempt
Reports To: Residential Aide Supervisor & Program Director
Position Summary
The Residential Aide supports the daily operations of our inpatient program in a non-clinical capacity, working closely with the Residential Aide Supervisor. This role ensures a safe, supportive, and recovery-focused environment for residents while assisting with day-to-day needs, facility operations, and treatment team coordination.
Key Responsibilities
- Maintain a safe and healthy environment that promotes resident well-being.
- Assist residents with non-clinical needs, ensuring dignity and respect.
- Serve as a non-clinical member of the treatment team, supporting program goals.
- Complete assigned milieu duties to maintain a structured and therapeutic environment.
- Advocate for residents and connect them to community resources, sober supports, and other needed services.
- Maintain accurate, timely documentation in accordance with agency policies.
- Follow and uphold agency policies, procedures, and regulatory requirements.
- Provide coverage in other units or departments when staffing needs arise.
- Demonstrate flexibility by supporting cross-coverage between programs.
- Performs observed medication pass.
- Perform other duties as assigned by leadership.
Key Responsibilities per location
- Women’s Recovery Center
- Supports patients in strengthening positive parenting skills through role modeling and coaching.
- Provides relief for mothers including but not limited to providing infant or child support by monitoring and attending to babies while mothers are resting, participating in programing or attending appointments as needed.
- Men’s Residential
- Same as key responsibilities above
- Men’s Low Intensity Residential
- Assist with meal preparation and cooking for residents.
Qualifications
Required:
- High school diploma or equivalent.
- Familiarity with addiction, recovery, and supportive care principles.
- Current CPR/First Aid certification (or ability to obtain before hire).
- Valid, unrestricted driver’s license and proof of current auto insurance.
- Strong verbal and written communication skills.
- Reliable attendance and punctuality.
- Ability to work cooperatively with a diverse team and resident population.
- Food Handlers Card (LIR only)
Preferred:
- Experience in a residential or group living environment.
- Knowledge of recovery-oriented and trauma-informed practices.
Complexity & Working Relationships
This role interacts directly with residents, treatment team members, family members, and other stakeholders. Strong interpersonal skills, sound judgment, and professionalism are essential. All interactions must comply with state and federal confidentiality regulations (including 42 CFR Part 2 and HIPAA).
Physical Demands
- Regularly required to stand, walk, sit, reach, and use hands for writing and computer work.
- May need to stoop, kneel, crouch, or lift/move up to 20 lbs; occasional heavier lifting may be required.
- Must be able to operate a motor vehicle for work-related tasks.
Work Environment
- Primarily indoor work within residential and office settings.
- May involve supervising outdoor activities, community visits, or participating in agency events, retreats, and training sessions.
Salary: $20.85 - 23.00 / hour depending on experience
Application Process:
To apply electronically for this position, please click "Apply Now" or visit our ADP career center. For more information on this and other positions, please visit our website at www.lifelineconnections.org
The Benefits:
Lifeline Connections strives to be an employer of choice by offering regular and full-time employees a robust and highly competitive benefits package designed to support both personal and family well-being. Our comprehensive benefits include multiple options for medical, dental, and vision coverage for employees and their eligible dependents.
In addition, Lifeline Connections provides employer-paid Short Term Disability, Long Term Disability, and Life Insurance, along with access to supplemental coverage options. Full-time employees and eligible part-time employees may also enroll in our 401(k) retirement plan, helping support long-term financial wellness.
Beyond benefits coverage, Lifeline Connections is proud to offer generous paid time off. Both full-time and part-time employees earn PTO at competitive accrual rates that increase with years of service, allowing for meaningful time away from work. Employees also receive paid holidays and personal holidays, reinforcing our commitment to work-life balance and employee well-being.
Salary : $21 - $23