Program Coordinator

Lifeline Connections is a community-based behavioral health organization that specializes in providing confidential and compassionate care to individuals who experience substance use and/or mental health conditions.

Our Vision - As the premier provider of substance use and mental health services in the Pacific Northwest, we are respected and the most trusted resource for behavioral health treatment and whole-person care. We provide a comprehensive continuum of coordinated quality services, foster enduring relationships, and empower our communities to truly thrive.

Our Mission - Through superior customer service, high quality programs, and well-trained and dedicated staff, we inspire hope and support lifesaving changes for people affected by substance use and mental health conditions.

POSITON TITLE:  Re-entry Program Coordinator                Non-Exempt Position

RESPONSIBLE TO:  Program Director

MAJOR DUTIES:  

This position works under the supervision of the Community Based Services Program Director and Program Supervisor.  This position is responsible for data entry, maintaining financial records of funding spent, and supporting in creation and implementation of a transition plan for participants who are releasing from custody. This is a primarily administrative position working to support participants in the Reentry Community Services and Outpatient Competency Restoration program. In fulfilling these duties, the incumbent performs the following duties independently:

1. Coordinate with the RCS Program Administrator from the "Division of Behavioral Health and Recovery to obtain referral packet and designation letters for assigned participants.
2. Coordinate with Department of Corrections to attend pre-release meetings and develop a transition plan for coordination of care if participant is still in custody.  
3. Will work with the participants in creating and maintaining a budget, accessing support funding, and ensuring requirements of the RCS program are being followed.
4. Maintain complete and up to date clinical files that document all services and contacts provided consistent with the requirements of WAC 246-341.
5. Reviews Washington Administrative Codes (WACs) and Revised Codes (RCWs) and Federal regulations pertaining to mental health treatment to ensure compliance with these regulations in all therapeutic services.
6. Supports and implements agency policies and procedures.
7. Provide referrals to mental health, substance use, or other treatment services as needed.
8. Facilitate monthly RCSP meeting with community partners to discuss participant status.
9. Maintain accurate financial records for purchases made using supportive funding.
10. Maintain monthly service summary report.
11. Represents the Agency in the community at various meetings with the approval of the supervisor.
12. Other duties as assigned

KNOWLEDGE AND SKILLS REQUIRED BY THE POSITION

1. Bachelor's degree in human sciences or related field preferred;
2. High school diploma or equivalent with relevant college coursework required;
3. One year experience working with adults or youth suffering from co-occurring mental illness and substance use dependency required;
4. Familiarity with applicable Washington State regulations related to the provision of mental health services (RCW 71.05) and substance use dependency services (WAC 246-341).

GUIDELINES

This position requires that the incumbent obtain and maintain Washington State credentials through the Department of Health.

COMPLEXITY

The incumbent provides agency services to participants who differ widely in age and socioeconomic status and who may possess a variety of chronic and serious social, behavioral and psychological problems.  Strong communication skills, sound judgment, and creativity are required.

PERSONAL CONTACTS

Contacts are with the members of the treatment team, representatives of various community agencies specializing in the treatment of chemical abuse and mental illness, and related community representatives including hospital personnel, lawyers, probation officers, and other court officials.  All personal contacts are carried out in accordance with federal and state laws dealing with the confidentiality of patient records.

PHYSICAL DEMANDS

While performing the essential functions of the job, the employee is regularly required to sit, speak clearly, hear and use hands and fingers to manipulate writing utensils and keys on a keyboard.  

WORKING ENVIRONMENT

Working hours are spent indoors in offices or other meeting rooms. Supervision of outdoor activities, visits to community agencies, and participation in staff retreats and staff development activities may be required.

IMMEDIATE SUPERVISOR:  Program Director