What are the responsibilities and job description for the Crisis Certified Nurse's Assistant position at Lifeline Connections?

Lifeline Connections is a community-based behavioral health organization that specializes in providing confidential and compassionate care to individuals who experience substance use and/or mental health conditions.

Our Vision - As the premier provider of substance use and mental health services in the Pacific Northwest, we are respected and the most trusted resource for behavioral health treatment and whole-person care. We provide a comprehensive continuum of coordinated quality services, foster enduring relationships, and empower our communities to truly thrive.

Our Mission - Through superior customer service, high quality programs, and well-trained and dedicated staff, we inspire hope and support lifesaving changes for people affected by substance use and mental health conditions.

MAJOR DUTIES: The CNA/MA provides shift coverage, medical management and case management of clients in the Crisis Triage and Stabilization Program. This position provides clinical services to agency patients. In providing these services, the incumbent performs the following duties:

Obtaining a wide range of information from prescribers and nurses about patient conditions, treatment plans, and suggested activities;

Recording vital signs, including blood pressure, pulse, temperature, and respiration rate as requested by staff;

Noting observations of patient behavior, including complaints, or physical symptoms to nurses;

Observing the patient and surroundings assists the nurse to assess the progress of the patient as well as any needs the patient might have for medical intervention. The certified nursing assistant will also observe and remove any potential hazards which could cause accidents;

Perform tasks as assigned by the charge nurse including but not limited to taking vital signs, capturing residents’ weights, and collecting specimens

Stay up to date on CNA training and facility policy and procedure

Documents actions by completing forms, reports, logs, and records per CTS Unit Policy

Protects organization’s value by keeping patient information confidential

Maintains work operations by following policies and procedures

Complete all job duties while following required infection control procedures, including but not limited to thorough hand washing, proper use of personal protective equipment and proper disposal of soiled materials.

Updates job knowledge by participating in educational opportunities, reading professional publications, participating in professional organizations, and maintaining licensure

Complete all requirements for in-service training

Develops treatment referrals;

Infection control. Every medical employee is responsible for infection control, but because of the constant contact the CNA/MA has with patients, it is critical for the CNA/MA to know and follow proper protocol in avoiding the spread of germs and spores which transport disease;

Intake paperwork;

Provides discharge planning;

Completes charting requirements per program policy;

Other duties as assigned.

REQUIREMENTS OF THE POSITION:

High school diploma or equivalent;

Current MA, HCA, or CNA credential in the state of Washington;

Must have a strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services.

Be willing to seek to understand each individual’s unique circumstances and personal preferences and goals and incorporate them into the crisis response to help individuals regain a sense of control.

Current CPR/1st Aid certification required;

Have a strong understanding of recovery and resilience, the value of partnerships and individual choice, and the balance between protection from harm and personal dignity.

Interest or experience in working with individuals who are difficult to engage and maintain in traditional behavioral health programs.

Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for individuals.

Ability to work effectively with individuals displaying a wide range of unpleasant and/or bizarre behaviors.

Have the ability to write detailed progress notes;

Ability to communicate clearly both verbally and in writing;

Great attendance;

Ability to work well with others.

SUPERVISORY CONTROLS:

Incumbent is under the direct supervision of the Crisis Triage and Stabilization Program MHP supervisor and Program Director.

GUIDELINES:

MA/CNA must meet the requirements delineated by Lifeline Connections. All employees will receive trainings as required by department and agency.

COMPLEXITY:

Under supervision, the incumbent supports clients who differ widely in age and socio- economic status and who may possess a variety of chronic and serious social, behavioral, physical, and psychological problems and who are experiencing acute behavioral health crisis.

PERSONAL CONTACTS:

Contacts are with clients from all backgrounds, floor staff, treatment team, RN, MD, hospital social workers and medical staff. The incumbent may also need to communicate with employers, family and friends of clients. Also, may occasionally come into contact with law enforcement, lawyers, parole officers and other court officials. All personal contacts are carried out in accordance with federal and state statues, laws and regulations dealing with the confidentiality of alcohol and drug dependent client records.

PHYSICAL DEMANDS:

While performing the essential functions of the job, the employee is regularly required to sit, speak clearly, hear and use hands and fingers to manipulate writing utensils and keys on a keyboard. The employee is regularly required to stand, walk, reach with hands or arms, stoop, kneel, crouch and/or move a maximum of 20 lbs. Occasional heavy lifting may be required.

WORKING ENVIRONMENTS:

Most working hours are spent indoors, in close proximity to clients.

Salary: $22.76 - $26.57/hr DOE

Application Process:

To apply electronically for this position, please click "Apply Now" or visit our ADP career center. For more information on this and other positions, please visit our website at www.lifelineconnections.org

The Benefits:

Lifeline Connections strives to be an employer of choice by offering regular and full-time employees a robust and highly competitive benefits package designed to support both personal and family well-being. Our comprehensive benefits include multiple options for medical, dental, and vision coverage for employees and their eligible dependents.

In addition, Lifeline Connections provides employer-paid Short Term Disability, Long Term Disability, and Life Insurance, along with access to supplemental coverage options. Full-time employees and eligible part-time employees may also enroll in our 401(k) retirement plan, helping support long-term financial wellness.

Beyond benefits coverage, Lifeline Connections is proud to offer generous paid time off. Both full-time and part-time employees earn PTO at competitive accrual rates that increase with years of service, allowing for meaningful time away from work. Employees also receive paid holidays and personal holidays, reinforcing our commitment to work-life balance and employee well-being.

Salary : $23 - $27

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