Case Manager, LifeSpring (Transitional Youth Housing) Program

Case Manager, LifeSpring

About Lifeline Community Services

Lifeline Community Services is a premier nonprofit organization in San Diego County, dedicated to empowering individuals and families to achieve self-reliance and long-term stability. Our diverse service portfolio spans housing, behavioral health, youth development, and anti-human trafficking initiatives, operating across multiple locations.

Position Summary:

Under the general supervision of the LifeSpring Program Manager, the Case Manager plays a critical role in assisting youth and young adults who are at risk of homelessness or experiencing homelessness. This role combines housing navigation with intensive case management and skill development, ensuring that services are delivered through a youth-driven, whole person, trauma-informed model. The position supports participants in achieving independence, obtaining safe housing, and accessing necessary resources, all while adhering to a strength-based, culturally relevant, trauma-informed, and outcome-based approach.

Specific Activities:

1. Client Support and Engagement:

• Create a welcoming, supportive environment to engage youth effectively and to build rapport, identify strengths and barriers to participant self-sufficiency, and empower youth to achieve goals and permanent independence.
• Provide basic needs assistance, including food, clothing, hygiene products, and access to essential services.

2. Housing Navigation:

• Create a housing plan with tangible goals and milestones to work towards housing and self-sufficiency.
• Assist and partner with youth to finding housing options and securing stable, inclusive housing.
• Assist youth with understanding and signing leases. Also provide support with housing applications, security deposits and other documents related to securing housing.

3. Case Management and Skill Development:

• Provide intensive case management, including goal setting, life skills training, economic literacy, and employment readiness.
• Help build and support participants' relationships with family and community with an emphasis on permanent connections.
• Facilitate skill development opportunities such as meditation, public benefits advocacy, tenancy, and employment training.

4. Community Engagement and Outreach:

• Initiate and organize outreach efforts to engage youth and identify service gaps.
• Participate in county collaborative meetings and community partner discussions to create best practices.
• Provide training and outreach to enhance program visibility and effectiveness as needed.

Required Education and Experience:

• Bachelor's degree in social work or a related field, with at least 3 years of experience, or
• Master's degree and registered intern status with the BBS, preferred.
• Experience working with transitional age youth, particularly those experiencing homelessness or at risk, and familiarity with former foster youth and CSEC/HT populations.

Other Requirements:

• Reliable transportation, a valid California driver's license, and a good driving record.
• Use of a personal, properly insured vehicle with mileage reimbursement.
• Employment subject to clearances including background checks, driving record, tuberculosis testing, and drug testing.

Physical Demands/Work Environment:

• Ability to meet physical demands including standing, walking, sitting, and occasional lifting of up to 15 pounds.
• Specific vision abilities required include close, distance, color, and peripheral vision.
• Exposure to stressful environments and travel to client homes.
• Requires operation of office equipment with repetitive hand movements.

Compensation & Benefits

Salary commensurate with experience. Bilingual English/Spanish compensation available for qualified candidates. Eligible for employer paid benefits including medical, dental, vision, & Life Insurance. Generous vacation, sick, and holiday time-off benefits. Flexible Spending Account and 403(b) Retirement Plan available. EOE

Accommodations and Accessibility Statement

Lifeline Community Services is committed to providing equal employment opportunities to all qualified individuals, including those with disabilities

If you require an accommodation to participate in the application or interview process, please contact humanresources@nclifeline.org as soon as possible. Accommodations may include, but are not limited to, assistance with completing the application process, providing documents in an accessible format, or arranging for an accessible interview location.

Equal Employment Opportunity Statement

North County Lifeline DBA Lifeline Community Services ("Lifeline") is steadfast in its commitment to ensuring an inclusive workplace where diversity is celebrated and discrimination is not tolerated. We adhere to all federal, state, and local laws concerning employment discrimination and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Pre-Employment Screening Notice

As part of our commitment to ensuring the safety and well-being of our clients and maintaining the integrity of our workplace, North County Lifeline conducts comprehensive background and drug screening processes for all prospective employees. This includes:

• Driving record verification
• Employment history and reference checks
• TB screening
• 10-panel non-DOT drug screening
• DOJ/FBI/Child Abuse Index background checks

These screenings are conducted in accordance with all applicable laws and reflect our dedication to building a safe, mission-aligned work environment.

As part of our commitment to ensuring the safety and well-being of our clients and maintaining the integrity of our workplace, North County Lifeline conducts comprehensive background and drug screening processes for all prospective employees. This includes, but is not limited to:

• Driving Record Check: Verification through the Department of Motor Vehicles (DMV) to ensure a good standing driving record.
• Employment Verification: Confirmation of your employment history to verify your experiences and qualifications.
• Reference Checks: Contacting provided references to gain insights into your work ethic, professionalism, and suitability for the role.
• Tuberculosis (TB) Screening: A TB test to ensure the health and safety of our clients and staff, in line with public health recommendations.
• Drug Screening: A 10-panel non-DOT drug test to screen for the presence of common illicit substances, ensuring a drug-free workplace.
• Criminal Background Checks: Comprehensive checks through the Department of Justice (DOJ), FBI, and Child Abuse Index to identify any history that may impact your suitability for employment, particularly in roles involving vulnerable populations.

These screenings are a vital part of our hiring process and must be successfully completed for employment eligibility. North County Lifeline is dedicated to fair and responsible hiring practices and ensures that all screenings are conducted in accordance with applicable laws and regulations, respecting the privacy and rights of all candidates. We appreciate your understanding and cooperation in this process, aimed at creating a safe and productive work environment for everyone.