What are the responsibilities and job description for the Mgr-Billing and Cash Application position at LifeBridge Health?
Summary
Who We Are:
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.
About the Role:
- Under the direction of a Patient Financial Services (PFS) Director, the Billing, Collections & Cash Applications Manager is responsible for the overall medical billing, account follow up and account performance of assigned payers/practices.
KEY RESPONSIBILITIES:
- The Manager is responsible for centralized Cash Applications functions for LBH (LifeBridge Health) physician enterprises billed through PDI (Practice Dynamics Incorporated) to include cash receipts, cash posting, and cash reconciliation, maintenance of 835/remittance processing,scanning/indexing/document imaging and credit balance resolution.
- Performs day-to-day processes, stays current with healthcare and industry standards.
- Investigates and resolves operational issues and serves as a knowledge resource for PFS Directors, staff and coworkers.
- The Manager assists the Director as a liaison between PDI, the LBH physician enterprises and hospital departments as needed. Responsible for customer satisfaction of all assigned practices.
- Prepares for and conducts billing meetings with Physicians and Practice Management staff of assigned practices monthly or as needed.
- Communicates directly with physicians as needed, which includes responding to practice management and provider calls.
- Learns each assigned practice’s policies, procedures and processes.
- Investigates and resolves technical and process issues and works directly with practices to resolve open issues.
REQUIREMENTS:
- Education: Bachelor's degree preferred in healthcare administration, business administration, accounting or related field
- Experience: 3-5 years of treasury/cash application experience, healthcare patient financial experience, supervisory experience, professional coding/billing experience
Additional Information
What We Offer:
Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.
Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.
Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.
Why LifeBridge Health?
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.
Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.