What are the responsibilities and job description for the MEDICAL PRACTICE REPRESENTATIVE position at LifeBridge Health?
Summary
Who We Are:
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.
About the role:
- Performs registration and scheduling of outpatient appointments, charge entry, collection of co-pays and medical records functions
KEY RESPONSIBILITIES:
- Collects co-pays and fees for facility and professional services from patient/guarantor.
- Verifies patient insurance coverage.
- Obtains facility and professional services authorizations; may assist patients with obtaining specialty referrals.
- Communicates facility and professional co-payment or other balance due information to patients/guarantor.
- Abstracts and copies information from patient records in response to documentation requests.
- Performs a complete registration of patients. Interviews patients to obtain correct demographic and insurance information.
- Prepares admission packet of forms and labels for provider.
- Schedules appointments
- Patient chart preparation
- Distributes and processes all information requests received in a timely manner.
- All other administrative duties as assigned.
REQUIREMENTS:
- Education: HS Diploma/GED preferred
- Experience: 1 to 3 years of related administrative experience in front medical office. Pediatrics experience preferred but will consider other relevant experience.
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Must have reliable transportation to travel to our Loch Raven office as needed for coverage.
Additional Information
What We Offer:Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.
Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.
Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.
Why LifeBridge Health?
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.
Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.