Nutrition Support Specialist

Functional Title: Nutrition Support SpecialistDepartment: Food ServicesPosition Status: Non-ExemptReporting to: Operations ManagerLast revision date: November 2025Direct Reports: NoneJob Purpose/Function: (the main contribution of the function to the total organization.)The Nutritionist Support Specialist provides flexible coverage across the Food Services Program for the Meals on Wheels, Café Congregate Meal sites, and office operations. This role assists with driving, meal delivery, café management, and administrative tasks to ensure safe, timely, and accurate meal service for seniors. The position upholds high standards of customer service, food safety, recordkeeping, and office efficiency. This role involves traveling to different sites and stepping in to support multiple program or office operations as needed.Major Responsibilities:Meals on Wheels / Driver ResponsibilitiesLoad meals into coolers each morning from the preparation site.Deliver meals safely and promptly to designated recipients.Maintain accurate records of meal temperatures, gasoline purchases, and vehicle inspections.Keep vehicles and delivery equipment clean and report maintenance needs to the Operations Manager.Report significant changes in clients’ physical, emotional, or social conditions to office staff.Respect client confidentiality and adhere to all agency policies.Attend driver meetings and cooperate with state or agency monitors.Participate in staff meetings, training sessions, and quarterly program meetings.Café / Site Management ResponsibilitiesManage daily meal service operations at assigned café sites, including meal ordering, serving, and clean-up.Accept and inspect catered food deliveries, checking temperature, quality, and quantity.Maintain reservation and attendance records; record meal temperatures and participant feedback.Collect and account for donations daily and submit them according to the agency procedure.Report any participant concerns or complaints promptly to the Operations Manager.Ensure adherence to all food safety standards and program rules. Office / Clerical Support ResponsibilitiesProvide general clerical and administrative support to the Senior Meals on Wheels and Café programs.Assist with filing, scanning, and maintaining accurate program records.Help prepare congregate packets, stuff donation letters, and scan as requested.Maintain supply inventory and assist with ordering and organizing office and program materials.Assist in maintaining confidentiality and ensuring proper document handling and storage.Perform other related duties as assigned.Education and Experience RequiredHigh school diploma or equivalent.Valid driver’s license, safe driving record, and reliable transportation.Clean criminal history.Experience in food service, delivery, customer service, or administrative office work preferred.Strong interpersonal and organizational skills.Ability to work cooperatively with staff, volunteers, and a diverse senior population.Excellent written and communication skills.Bilingual ability is a plus.Confidentiality: The employee will be required to sign a confidentiality agreement. Violation of this agreement may result in disciplinary action up to and including immediate dismissal.Physical Requirements: Frequent sitting and ability to talk and hear. Frequently required to walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, crouch and kneel. The member must occasionally lift and/or move up to 25 pounds. The member will be required to travel locally by vehicle, work in an office setting sitting behind a computer, as well as interact with clients. Required to be free from communicable diseases and work closely with clients. Work Environment: The noise level in the work environment is typical of any residential setting/outpatient treatment facility and ranges from low to high. Frequent interaction with individuals in the program and community. Agency Disclaimer: The President & CEO may modify this job description based upon agency needs; may require the employee to perform functions beyond those mentioned.

Salary : $17