Sales Administrator/CRM Specialist

Job Summary:

We are looking for an organized and driven Sales Administrator to support our team and help keep our sales & marketing operations running smooth. Our ideal candidate is detail-oriented, able to work in a fast-paced environment, and has excellent knowledge of sales administration procedures and customer relationship management (CRM) systems.

Position Overview & Impact:

This dual-role opportunity combines sales, marketing and organizational support for Lifeblood Health Foundation and Gaia Software, helping advance chronic disease education while growing innovative technology solutions in the dialysis space.

Our company is an established leader in the healthcare technology industry and is experiencing strong growth. The ideal candidate is an organized, self-driven team player who demonstrates sound judgment, accountability, strong communication, project management, and problem-solving abilities.

Job Description:

You will work independently and as part of a team to serve as our primary CRM resource, ensuring the platform effectively supports business operations across our organizations. This role ensures our CRM system is fully operational, efficient, and able to deliver valuable customer insights and support strategic decision making. In addition to CRM administration, this role assists with inside sales, reporting, process coordination, marketing support, special projects, and other administrative responsibilities as assigned to support department and organizational goals.

Duties & Responsibilities

• Manage and maintain CRM platform & databases, including updates and enhancements
• Manage and track sales opportunities, leads, and customer interactions within the CRM system to ensure data accuracy and timely follow-up.
• Implement and monitor CRM strategies for customer engagement and data management
• Work closely with sales, marketing, support and billing departments to ensure CRM system is effective and aligned with business objectives
• Produce and deliver regular CRM performance reports, and ensure compliance with data protection laws and company policies
• Assist technical team on the integration of CRM with other company software/systems
• Conduct proactive inside sales outreach to generate new sales opportunities and expand our market reach
• Need to be comfortable making and receiving customer and prospect phone calls as part of regular sales and account support activities.
• Coordinate sales-related activities, such as proposals, quotes, and other tasks
• Coordinate sales documentation and maintain accurate, current customer databases
• Assist marketing with promotional activities, trade shows, developing and managing content, web pages and social media programs

Requirements & Skills:

• Bachelor’s degree in advertising, business administration, marketing or a related field - equivalent experience will be considered
• 2-5 years of sales administration or sales support experience, healthcare industry preferred
• Proficiency & hands-on experience with CRM platforms & best practices (ideally Nutshell CRM).
• Excellent verbal and written communication skills & a winning, can-do, collaborative personality
• Understanding of sales performance metrics
• Strong organizational, time management and project management skills, as well as attention to detail
• Team player with high level of dedication; ability to work under strict deadlines
• Proficient user of MS Office Suite (Word, Excel, Power Point, Outlook)
• Experience with desktop publishing & content creation is a plus
• Certification in Marketing, Sales or relevant field is a plus
• Experience managing web content in WordPress is a plus

This is a full-time, in-office position located in Littleton, Colorado near C-470/Broadway. Benefits include flexible schedule, vacation, casual dress, and available health, dental and vision insurance plans.

LOCAL CANDIDATES ONLY.

Job Type: Full-time

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Littleton, CO 80120 (Required)

Work Location: In person

Pay: From $25.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you available to work onsite in an office setting Monday-Friday?
• Do you have experience in CRM systems? If so, please note which platform(s) and how many years of experience you have.

Work Location: In person

Salary : $25