What are the responsibilities and job description for the EMS Orientation and Training Instructor position at Life?
EMS Orientation & Training Instructor
LifeStar Response is seeking a motivated and experienced Training Instructor to join our team and help shape the next generation of EMS professionals.
The Training Instructor provides leadership and administration of the company’s internal BLS training and new employee orientation programs. This position plays an important role in ensuring our field providers receive the education, support, and feedback needed to deliver safe, compassionate, and clinically excellent patient care.
In addition to training responsibilities, the Training Instructor supports clinical performance improvement at the BLS level, works closely with Field Training Officers, and helps foster a culture of accountability, continuous learning, and quality improvement throughout the organization.
What You'll Do
- Plan, coordinate, and facilitate the company’s new employee orientation program, ensuring new employees receive a consistent and engaging introduction to KQT Health.
- Identify training needs and develop, coordinate, and conduct educational and re-education sessions.
- Provide clinical guidance, re-education, and counseling to EMS providers regarding patient care, documentation, protocols, and clinical performance.
- Monitor BLS-level clinical performance and participate in quality assurance and performance improvement initiatives.
- Serve as an Assistant Software Administrator for the company’s electronic patient care reporting (ePCR) system.
- Provide oversight and support for ALS/BLS Field Training Officers (FTOs) and the company’s field training program.
- Participate in the company’s annual employee performance review process.
- Assist with EMS licensure and regulatory compliance activities, including ambulance equipment and supply compliance.
- Promote an environment that encourages open communication, professional development, accountability, and excellent clinical care.
- Work collaboratively with operations, clinical leadership, and management to identify opportunities for improvement and implement effective training solutions.
What We're Looking For
- Current Emergency Medical Technician (EMT) certification or higher.
- Minimum of 3 years of experience in Emergency Medical Services (EMS).
- Strong organizational, leadership, communication, and time-management skills.
- Ability to objectively, accurately, and consistently evaluate employee performance.
- Strong attention to detail and commitment to clinical excellence.
- Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
- Ability to effectively communicate and manage email and other electronic communications across multiple devices.
- Ability to work independently while also collaborating effectively with a multidisciplinary team.
Preferred Qualifications
- Working knowledge of EMS Charts and its quality assurance/review capabilities.
- BLS/CPR Instructor certification.
- EVOC Instructor certification.
- Knowledge of Quality Improvement (QI) methodologies.
- Experience with clinical data analysis, reporting, and technical writing.
- Previous experience as an EMS educator, Field Training Officer, QA/QI coordinator, or clinical supervisor.
Why Join KQT Health?
This is more than a training position — it's an opportunity to make a direct impact on the quality of care our patients receive every day. You'll have the opportunity to mentor EMS professionals, strengthen our clinical education programs, support our field training team, and help build a culture where continuous improvement and excellent patient care are the standard.
If you're an experienced EMS professional who enjoys teaching, mentoring, evaluating, and helping others become better clinicians, we'd love to hear from you!
Equal Opportunity Employer