Dir. of Conflict Resolution & Accountability

The Director of the Office of Conflict Resolution & Accountability (OCRA) is responsible for the administration of the University’s Honor Code and Standards of Conduct. The Director of OCRA provides oversight and leadership for all student processes and policies outlined in the University’s Honor Code and Standards of conduct. The Director is also responsible for informing institutional and divisional policy development and implementation related to the honor code or standards of conduct. The Director oversees investigations, mediation, education, and adjudication of student misconduct and other related disciplinary processes. 

ESSENTIAL JOB FUNCTIONS 

• Serves as chief student conduct officer responsible for administrating, assessing, researching, developing, implementing, and updating all related procedures, training, related publications, and website.
• Provides proactive education, training, and outreach to faculty, staff, and students on behavioral expectations and guidelines, code of conduct, and all related topics including but not limited to civility, integrity, and community living.
• Serves as a resource for faculty and staff in conduct resolution and accountability matters
• Develop and assess student learning outcomes for the effective application of the Honor Code and Standards of Conduct as it relates to enhancing integrity and responsible decision-making. Maintain an understanding of national best practices related to all functions related to student rights, responsibilities, and student behavior. Create and maintain relationships with peer institutions.
• Maintain knowledge of applicable law and compliance areas related to student affairs, including the Family Educational Rights and Privacy Act (FERPA), Clery Act, and Title IX. 
• Collaborate with the Title IX Coordinator to ensure compliance for all cases where sexual assault, stalking, sexual harassment, and/or domestic violence are suspected. 
• Maintain knowledge and apply student development theory to all aspects of student behavior
• Provide case management from intake to sanction completion.
• Maintain all student conduct records, including management of Maxient software and its use campus wide
• Interfaces with Campus Safety and local law enforcement on incidents either on or off-campus. 
• Recruits and trains faculty, staff, and students as conduct review board members on an regular basis to ensure appropriate process is maintained.
• Develops and administers student conduct budget
• Completes required reports and documents, including those requiring coordination and or collaboration with other campus departments.
• Serves on institutional and division-wide committees as needed.
• Any other duties as assigned.

ADDITIONAL DUTIES AND RESPONSIBILITIES  

1. Receive complaints related to student behavior and accountability
2. Determine course of action for each complaint received.
3. Attempt informal resolution with involved party(ies).
4. Establish appropriate timelines to reported issues.
5. Exhibits student centeredness in performance of all job duties.
6. Treats all others with respect; understands the impact of culture/background on the behavior of others; respects differences among the Life community and demonstrates inclusive behavior.
7. Anticipates, listens to, understands and responds to constituent needs.  Delivers work products and services to constituents in a way that reflects positively upon the department and the University.
8. Servs on the Student Behavioral Assessment Team.

REQUIRED QUALIFICATIONS 

Education, Training and/or Experience

1. Master’s degree required in Higher Education Administration, College Student Personnel, Counseling or a related field; or equivalent education and experience that would demonstrate the requisite knowledge, skills, and dispositions.
2. Five (5) to seven (7) years of experience working in Student Affairs or similar area in a institution of higher education. 

Knowledge, Skills, Abilities and Personal Characteristics 

1. Strong presentation and meeting/hearing facilitation skills.
2. Demonstrated history of conflict resolution skills.
3. Strong negotiation skills.
4. Capable writing skills and experience.
5. Ability to work with and maintain confidential student and employee information.
6. Experience in development and implementation of policies and procedures.
7. Able to prioritize and manage multiple projects, adhering to strict timelines.
8. Strong interpersonal skills.
9. High degree of initiative and independent judgment.
10. Computer skills: Microsoft Office applications and discipline related platforms.
11. Strong investigation skills.