What are the responsibilities and job description for the Racquet Shop Receptionist position at Life Time?
Position Summary
The Tennis Receptionist assists the Tennis Coordinator and Tennis Manager in maintaining the day-to-day operations of the Tennis Department. They schedule court time and educate members on tennis programs, lessons, and equipment. They assist with Life Shop sales and promotion (where applicable) while providing exceptional customer service to encourage repeat business.
Job Duties and Responsibilities
- Greets, schedules lessons and court time and assists members in a friendly and professional manner
- Explains all Tennis programs, services, and equipment to members and assists them with determining their individual needs
- Initiates, develops and maintains personalized relationships with members
- Assists in ensuring all tennis facilities and equipment are clean, organized and in good working condition
- Promotes all Life Time programs, products, and services
- Ensures all daily billing is completed accurately and efficiently and reconciles the cash register at the end of a shift
- Ensures the Life Shop is neat, orderly, and well-stocked
Position Requirements
- Working towards a High School Diploma or GED
- 1 year of customer service experience
- CPR and AED Certified within the first 30 days of hire
- Ability to sit, stand, reach, walk, climb and lift up to 50 pounds
Preferred Requirements
Computer experience
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.