What are the responsibilities and job description for the Life Cafe Assistant Lead position at Life Time?
Position Summary
The Assistant Cafe Leader supports the Cafe Leader in delivering exceptional guest experiences, leading daily operations, and developing a high-performing team. This role combines strong service leadership with operational know-how, ensuring the cafe runs smoothly, efficiently, and in alignment with Life Time's hospitality standards. From coaching team members to ensuring food quality and safety, the Assistant Cafe Leader sets the tone for service excellence while supporting business goals.
Job Duties and Responsibilities
- Leads day-to-day cafe operations with a focus on hospitality, service standards, and shift execution
- Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations
- Partners with the Cafe Leader to manage labor, food costs, inventory, and overall financial performance
- Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused cafe culture
- Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift
Position Requirements
- Strong passion for hospitality, guest engagement, and team leadership
- Ability to lead by example and coach others in a fast-paced cafe environment
- Experience working with POS systems, food handling, and inventory processes
- Ability to lift up to 20 lbs repeatedly and perform physical tasks throughout shifts
- Strong communication and organizational skills
Education:
- High School Graduate or equivalent
Years of Experience:
- 1-2 years of leadership experience in a fast-casual or cafe setting
Licenses / Certifications / Registrations:
- ServSafe Manager certification or equivalent
- ServSafe Alcohol Safety or equivalent (if applicable)
- CPR/AED certification
Preferred Requirements
- College degree in business, culinary arts, hospitality, or related field
- Knowledge of food costing, scheduling, and basic profit & loss analysis
- Experience leading team culture and driving sales through service
- Ability to develop and implement service recovery or upselling strategies
- Passion for creating a desirable, guest-centric cafe environment
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.